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“I must be in the Chester UPS Store once a week minimum. They're always nice and very accommodating. I popped in there today to return something straight from the gym. I had no wallet, credit cards, cash - nothing. Normally when I'm returning to sites such as Amazon or one of the Asian sites it's free they cover the cost of returns. This time in particular I had so many small boxes they needed to be contained in one large box, and I really didn't feel like going home and finding a box that would facilitate so many smaller boxes, nor did I have any money on me - fiat or otherwise - to pay for one of their boxes. Now I don't want to get anyone in trouble, and I will absolutely go back and pay for the box that this young gentleman "waved" for me "this time" he could very well have not done this, and again if this gets him into any sort of a bind; I will without question return and pay for whichever receptacle that he "waved" for me. This is how customer service is supposed to work! I believe his name was Matt, or potentially Kevin. Whatever the case may be, he is an asset to the UPS Corporation and more specifically that Chester location. If for any reason this puts his job in jeopardy - which I doubt it will - I will without question hire him. I say all this to say, thank you to that young man for keeping my day convenient, and being a little flexible, which is essential in business. So again, thank you sir, I owe you one!
*Edit* upon further investigation ( I returned to the store today) there is no David or Brian that works there. There is a Kevin or Matthew, I have to assume it was one of these young gentlemen. So, my fear of potential retribution from their boss essentially gives them both plausible deniability. Anyway great store great service! Thank you again my friend, I'm quite certain I'll see you again and we'll get this name thing straightened out.”
8:30AM - 12PM
10 Lower W St, Annandale
Shipping Centers
“Just bought a condo in oak knoll village and was told to reach out to usps for a key to the mailbox however their was no key needed and they explained to me that after quite a few phone calls so much appreciated ! Thank you.”
“Madison was amazing!!! Super bright and cheerful at the front desk and helped me out with a smile throughout the entire process. Truly an asset to the UPS store in Hackettstown”
“I just left this store and I have to say the kids that work there are fantastic. It’s a few minutes before closing and they were so patient with some confused customers in the store. Well spoken, patient, respectful and successfully helped all the customers. Great customer service!”
“Luis & LGI Transport always come through for us! The best prices and service is 5 stars every time. Thank you LGI - we appreciate you! Airside Sheet Metal, Inc”
“I can't give a 5 because they have lost my print orders twice in 4 months...but today the Copy Center Made up for it all. While I had to wait I joked is there a discount for that? She said "sure". While I tried to keep my special needs child busy (and not into everything) they reprinted. The associate found me and as I went up to pay, she stated, no charge. I was truly not expecting that. She took lemons and made lemonade. Kudos!”
“Isodora, Kimberly, and Heather are the best!!! We are very lucky to have them part of the US Post Office team. They greet us with kindness, smiles, and lots of positivity everytime we come in, and I observe the same with everyone they interact with. Always willing to go above and beyond to assist with our postal shipping needs.”
“It's no secret, in the last 3 years, there have been a lot of changes within the Post Office (to put it one way). However, when mistakes have happened, the Long Valley Post Office has been so helpful, understanding, and professional. They managed to get a package sent to a different Washington rerouted and delivered to me 2 days later. Just now, I checked the tracking for one of my packages, and they managed to get it out for delivery today, minutes after it arrived at the hub. You guys are great! Keep up the awesome work!”
“Came in to ship a laptop and iPhone back to my former employer. Eddy is a wonderful employee because he suggested I take a picture because of where I put the phone it might have been hard for them to see and they could have thrown the package out without finding it. Didn't even think about that, saved me there, thanks! Keep him around”
“UPDATE 2023: Runs efficiently now! Small but serviceable, and the postal persons are friendly and professional! Thank goodness ; )PREVIOUSLY: Very very slow. Inefficient, not at all friendly nor responsive on a personal level. Too bad! I've been to post offices that are Great! This one is tiny and crabby -the entire atmosphere is Crabby & neighbors have said the same. Unpleasant, too bad!”
“Just left this office about 5 minutes before close. (I tried to come earlier) There was one lady in the center helping a customer who obviously didn't know their butt from their elbow. And I was helped by a black lady with a very pretty accent. I was asking for additional ounce stamps, which aren't requested often. She was super polite, friendly, helpful, and had a great overall friendly vibe. She went out of her way to the back to check it there were more even though I said not to worry about it and go out of the way. And even when I was grabbing my stuff to leave, she proceeded to make sure I had a wax bag to put the stamps in, it was raining outside. Truly impressed and it's rare to find someone in such good spirits that's also helpful. I needed to stop in the parking lot to write this. Thank you for your service! ???”
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“The Tech Team at Hackettstown Staples was a pleasure to work with, taking time to explain features of laptops and printers. They ultimately helped me with my final decision. I opted to have Mike come to the house to connect the laptop and printer…he arrived at the scheduled time and was professional, friendly, and knowledgeable. I’m pleased with the overall Staples experience. Thank you to Bill, Mike and Sufyan!”