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June 2024 by Liz Casagrande
They were amazing! I got a flat tire and found out that my Kia did not come with spare tire! It only has a bag with a can of fix a flat & an air pump. Even though it was late in the afternoon & they were busy, Goodyear fixed my flat. If they hadn't I would have had to rent a car to get to work. Wonderful service!
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June 2024 by Chris Campos
The only place that will be servicing my car! Brian is great & so is his staff, they were able to get me back on the road quick after my lower ball joint went bad … definitely coming back and sending my family here for their cars.
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May 2024 by J C
Brian is the man! Very professional & knowledgeable
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May 2024 by Bharat2 Cool
Had a good experience will return
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April 2024 by Fabiola L.
Be careful people this tire shop in Butler nj are Selling Use tires for new I went to My Mechanic and to a different Mavis. They both told me the tires are used. And I'm not The only one Who complains about it Definitely making a police report tomorrow to take them to a small claim court I paid $791 to get used tires
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April 2024 by Bsteed70
I brought a set of custom wheels in to have Goodyear tires mounted. Brian ordered a specific set of tires for me that arrived very quickly. He got them mounted and balanced and had the Tpms sensors programmed with no issues. Couldn’t be happier.
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April 2024 by Michael Crisafulli
Brian took excellent care of me and the service was excellent
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April 2024 by Sonnie Vella
Got tires last week for my jeep. Everyone is respectful and professional. Also had an oil change done and had the shop check the breaks and my alignment. The staff was honest and gave me reasonable pricing. I ended up getting both the breaks and alignment done while I waited. Great service, great prices, and honest people. Couldn’t ask for anything more! Big thanks to the manager Brian who is just the best! The only place I trust to take my car and not all the money in my wallet!
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April 2024 by Anne Henderson
Brian and team are the best!! Always fast friendly service! Highly recommended
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March 2024 by Sonnie Rose V.
Got tires last week for my jeep. Everyone is respectful and professional. Also had an oil change done and had the shop check the breaks and my alignment. The staff was honest and gave me reasonable pricing. I ended up getting both the breaks and alignment done while I waited. Great service, great prices, and honest people. Couldn't ask for anything more! Big thanks to the manager Brian who is just the best! The only place I trust to take my car and not all the money in my wallet!
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March 2024 by Antoinette Ratzer
This place is where I recommend all my family, friends, and coworkers take their vehicles. Brian, along with his team members who provide service to my cars have been phenomenal. If it wasn't for the accuracy and attention Brian showed when looking over my car, my family wouldn't be safe. We can't say enough about that uneasy, worried feeling that has disappeared because of all the hard work and effort Brian exemplifies. The two cars my family drives have been serviced at Goodyear in Butler and we don't intend on bringing them anywhere else as long as Brian is there. He is trustworthy, knowledgeable, experienced, and understanding. Customer Service goes a long way. Thank you for all you and your team does and have done for us!
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February 2024 by Cassandra Michaels
Staff is excellent. Very friendly and welcoming. I work in a doctor’s office and customer service is one of our top priorities. So it’s a big deal for me to feel like I’m being given the appropriate attention and service. Also they went above and beyond. I was brought back to my vehicle and the issue was literally pointed out to me. They did this, I believe, so I could understand the gravity of my car situation and make SAFE decisions! Great place.
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February 2024 by John McCarthy
The customer service by Brian and his team continues to be OUTSTANDING! It's the little things that count and Brian has captured our trust and sincere gratitude from doing just that. I'm very happy that my brother recommended this Goodyear shop and now I am experiencing first-hand why he raved (and continues to rave) about them. Beginning with Brian squeezing in an emergency tire repair for my wife, to he and Ed always offering the best Goodyear tire promotions, to honest repair advice and reliable service. Two weeks ago, a road condition caused a flat tire with our Explorer. It was a frigid day and I succeeded in getting the lug nuts off and the car jacked up for changing to the spare, however, the wheel was frozen to the hub. Despite my attempts to kick it free, it would not budge. I called Butler Goodyear for advice and Brian answered the phone. He let me know this was a common problem and that I needed to use a heavy-duty rubber mallet to knock it off from behind the wheel. I did not have a mallet with me and when I explained where I was located (5 minutes from his shop), he told me he would be right there. Brian arrived in his car shortly after and with mallet in hand, got the job done! Truly AMAZING customer service!!
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February 2024 by Mike Rizzuto
First time here at Goodyear in Butler NJ, and Brian was outstanding!!! Got here at open, and they were ready to rock. Gave each customer in the store focus & attention. Exceptional service.
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February 2024 by Alec
Brian was very helpful and professional. I would highly recommend this place.
