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May 2024 by Lamar Williams
I FINALLY decide to shop at this Snipes and it will probably be my last. Staff was young and rude. Zero customer service. I came to buy my baby boy (12) some sneakers. I purchased a size 6 New balance. Upon purchase I realized I was getting the display sneaker off the rack so I asked if I could possibly get a $5 discount. Each worker looked around and said, "I don't know you can ask her" (assuming they were referring to the manager on the floor). So the manager approached the register and I repeated my questions but letting her know I didn't want to cause an issue just wondering if she could honor it. She sharply replied NO and walked off. Now, working in customer service I understand certain curtesy is at the merchants discretion, but there is a way you talk to people. With that said, NEVER AGAIN! I'll shop Elsewhere
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January 2024 by Chanel Liston
If you come to this location you minis well walk to the back and get your shoes yourself! Customer service here is HORRIBLE!!! They show they don't want to be at work. They leave you waiting for a shoe forever! I thought places are supposed to greet you and ask if you need help! Not ignore you the entire time.
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December 2023 by Agnieszka Jachyra
This location saved my holidays! Obviously are kids have always difficult challenges for me! My daughter like different shoes than me and she always choosing some colors or designs of sneakers what is hard to find in her size??♀️but I did it!! I buy last pair of Jordan1Retro for her and what a surprise when instead paying 140$ we pay 40$ cheaper ? and this store was open till 7pm at Christmas it’s always difficult for me to shop bc I’m delivering for living so thanks to those young people who work there I have some nice sneakers for100$ and I was able shop in dollar store and Marshal on the same shopping center location!! The other snipe location what I like it’s Nottingham way in Hamilton Twp. Right next to Walmart!! The best volume of sneakers and sports clothing it’s just stuff with goodies !! Oh and they have 50% off for some nice Pumas and few other models from other brands ✌?
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December 2023 by Andre Foster-James
Customer service was extremely poor. Was there to get a pair of Jordan Ones for my wife and watched two other ppl get their shoes and paid before me. I just walked out.
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October 2023 by Zaiah_KMG
Literally waited about 25 mins just to be checked out. 2 employees on duty. On 10/13 @12pm. There was no urgency to get people in and out. I was almost ignored while they serviced other customers. I could have been paid and left 20 mins ago. My child even asked “when are my shoes coming out.” Love the selection but today’s customer service was horrific. Management needs to review the tape.
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September 2023 by Tommy C
Store has a nice selection of clothing and sneakers. Good customer service as well.
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August 2023 by Samantha bartosh
Was there for a while and trying to get shoes but I didn't see anyone working or willing to help us I got uncomfortable and left
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April 2023 by C D
Hours on door and online say 9 yet they saw me walking up and locked the door in my face at 6:50pm
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February 2023 by Brian Boyce
Went to return pair of jordans, lace stantion broke after a month, the manager was unprofessional and no idea what to do about quality of sneaker, I had receipt and all, most unprofessional place to buy sneakers for kids! The sneakers are basketball only sneakers my kid wore them 4 times, fell apart! Manager was sarcastic and unknowledge about company policy and i wouldn’t buy another pair of shoes from them! Ghetto manager, talking with his friends whole time!
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February 2023 by Tracy Webb
This place Always have good sale you just gotta catch them.
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December 2022 by Cheryl Cruz
I purchased a pair of sneakers on 11/30 @8:45pm the store closes at 9:00pm. On 12/1 I went back to return/exchange them because they did not fit. The associate # 006629 said he could not except them and insisted they were worn which is a bunch of bull. They sell you sneakers with damage/scuffs and don’t want you to return them. I was willing to exchange for something else but the exchange was worn/damaged. I had to get out of character to receive a refund and was not excepting his bull. Bottom line not everyone is dishonest.
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November 2022 by Jennifer Rogers
Didn't have the size I needed 8n any men's white sneakers.....12
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August 2022 by alana pope
Staff is very friendly and helpful. They have a wide variety of kids shoes at amazing prices. I will continue buying my shoes here and i recommend anyone looking for some heat to check it out!
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May 2022 by Ann Davis
Great store, friendly staff, awesome merchandise neatly arranged. I will definitely shop there again.
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March 2022 by SHIZZY RAW
Never have any sizes available.I picked out 5 different pair of sneakers for my 5 year old son. The sales associates checked all 5 and they had nothing in his size.Peep this:My son wears a kids, size 12. One of my sneaker requested choices, they had a size 11. The sales associates told that the sneaker would stretch to his feet eventually.What???????Who wears sneakers a size too small?Maybe she does but my son will not.
