Auto Repair in Budd Lake, NJ

“I am posting this a little later than I planned on . I was so happy with the service they provided.my daughter’s car broke down on a weekend and had it towed to his garage. He promptly looked at it first thing in the morning and explained the problem to us along with the cost , ordered the parts and had it ready the next day . Reasonable price, great service. I highly recommend.”

“I had an incredible experience from the very first day I walked into the dealership, even before being certain whether I would purchase a GMC vehicle or not. From the beginning, I was treated with the utmost respect and attention to detail by Alex.

Alex was extremely patient and professional, never aggressive, but instead genuinely interested in understanding why I was considering that vehicle. He took the time to explain every detail clearly, made sure I felt comfortable, and never pressured me to make a decision. When I shared that I have a wife and family and that this was not a decision I would make on the spot, that never changed his attitude or willingness to help. He still showed me the car thoroughly and took me on a test drive without hesitation.

I truly believe this is how every professional in sales should operate. I have nothing but positive things to say about Alex, and I am confident he has a very bright future within the company, wherever his career takes him.

From there, the experience continued to be excellent through the negotiation process. I fully understand that there are two sides in any negotiation, and that is part of the business. Even so, everyone involved was highly respectful, transparent, and straightforward no surprises, no hidden tricks. It was genuinely a pleasure to negotiate with the team.

When we moved forward with Jeff Bash, the Finance Manager, the experience remained just as positive. From the start, he reviewed the numbers with me, listened carefully to what I was looking for, and worked efficiently to get as close as possible to what I considered ideal. This was a completely different experience compared to others I’ve had in the past, where the approach can often feel aggressive. That is not the type of environment I respond to, and I truly appreciated Jeff’s professionalism. He was also very attentive to my family and my wife, making the entire process comfortable and respectful.

In the end, we reached an agreement that I am very happy with. I’m extremely satisfied with the vehicle and with the entire team’s service. I would like to sincerely thank everyone involved. Not only for this purchase, but for future business as well the way I was treated earned you a long-term customer. I will absolutely be returning and recommending this dealership to others.”

“Needed a brake repair asap and I had no appointment. Store manager, Liberty, took me in. Gave me a full assessment of needed repairs and costs. Vehicle was done same day. She applied a discount and I put the bill on my FS card, 6 months interest free.
Happy customer!
Thanks Liberty/Firestone !!”