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December 2023 by Cristina Saluccio
Quick and easy! As part of their plan I only had to pay $10 for a replacement screen protector. Great experience!
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December 2023 by Anna Gaspari
I’ve had my phone for two years and the protective screen was chipped on a few corners I brought to Zagg and the guy there was so helpful! It was replaced for just 14.99! I’m so happy! Great product great service!
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November 2023 by Amira Issa
Quick service and thankful for the same computer system linked to all kiosks. Originally got the privacy screen in Menlo Park location. But they easily looked me up and able to honor the $10 deductible to fix the cracked screen vs original price.
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November 2023 by Kristine Peterson
I have used ZAGG products for a long time. ZAGG Bridgewater was such a convenient location. Finn was the gentleman who assisted us and he was so knowledgeable and courteous. I definitely recommend the product and this location.
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November 2023 by Linda Irwin
The gentleman who helped me the other day was very kind & knowledgeable. Though there was annoying construction in back of him , and it was difficult to hear due to the drilling , he kept a positive demeanor. We will be back .
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November 2023 by Diana Cerne
I am a long time customer of ZAGG but no longer. The gentleman working (Nikhil) showed me 4 options of screen protectors from good to best. I selected the "good" option for $14.99. He began putting a screen protector on my phone and said "I don't have the one you asked for in stock so I'll give you the "best" option for the "good" price." I asked him multiple times, the best option for $14.99? And he confirmed. Sounds great.I didn't get a receipt (my mistake) and the next day looked at my credit card and I was charged $51.17. I thought he just typed in the total backwards and meant $15.17 as it was one of those CC readers you manually input the total into, so I called to sort it out. He insisted he said he was giving me the best screen protector price for $50 (at a 20% discount from the actual price) and told me I had to go to the store to figure it out, speak to his manager, he didn't know what to do, etc., to which I said no I will not be coming in. I told him he could reverse the transaction or I would file a credit card dispute.I ended the call and had the person I was with when I made the purchase (male, I am female) call back and tell him the exact same thing I told him. After arguing, the salesperson folded and refunded my card the transaction, losing out on a sale and a customer! I needed a screen protector anyway so I probably would've just paid for the next best option if he told me he was out of stock of the good one. Very disappointing as I have been using ZAGG and this kiosk for years!
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November 2023 by Richard Baratta
Finn was very friendly. As I approached the Zagg kiosk, he asked how may I help you right away, even when finishing up with another customer. Finn then asked how can I help you today and recommended me the proper glass screen protector for my new iPhone 15 Pro Max. Overall that the transaction process was quick and easy. This isn't my first time shopping this kiosk and I plan to come back because of their friendliness and quick process of helping the customer.
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October 2023 by Alex Guanatagsi
Very simple, straightforward, and very easy going. Love the staff and the environment I will definitely be coming back
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September 2023 by Mae Smith
Positive experience. I have been a loyal Zagg customer for years and always return because of their excellent warranty program. Their products are high quality. This particular time I was purchasing a screen protector for my new phone. The person that helped me was knowledgeable about the products and was very friendly.
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September 2023 by Kim Caswell
I so appreciate having ZAGG so close by and they are always so quick and straightforward with their service. I replaced my cracked shield on my phone and purchased a new cover for my phone to protect it. After the initial purchase, it is only $10 each time to put a new shield on and $10 to buy a new cover. Each time I go back for a new cover it’s only $10 or $20 for an upgrade. I always feel like I have a brand new phone! Thank you so much!!!!
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September 2023 by Emma Lau
Today was the first time I got a screen protector from ZAGG & Finn was so helpful & so easy to talk to!
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September 2023 by Vince Dibianca
Courteous, patient. Went out of his way to ensure the phone, screen and case were perfectly clean!
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September 2023 by MARCELA ALVARADO
I loved the service. Go look for Finn, the sweetest guy and really professional. I loved how dedicated and detailed he was while performing his job. I really appreciated his help and would recommend going there. He replaced two of my iPhone’s screens and they look like new. ?
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September 2023 by Mohamed Elghriany
Had a great experience today at the kiosk. The swapped out both screen protectors on my iPhones, I ended up getting a new case and screen protector for my Apple Watch. The employee was super nice and was very thorough when doing the screen protectors.
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September 2023 by Darwin Colon Cevallos Velez
The best experience I ever had while dealing with technological issues. Go and ask for Finn he was really kind and professional. Definitely worth the trip. I would suggest everyone to get their phone fix by him.