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May 2024 by A Lang
Unbelievablably unhelpful
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May 2024 by J
There is a beautiful young lady I think it’s Priscilla yes Priscilla she is smart and informative
I don’t know why I didn’t come here sooner
I had to wait just a moment she was with another customer. I was taken back because I never hear Verizon workers so professional so I just want to commend this store
For having excellent workers ! 5 stars for this young lady Priscilla. I’ll be coming back!
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May 2024 by Karyl Watts
I went into this store on Tuesday to get a new phone and make some changes to my account in hopes of decreasing my bill. The young woman who greeted me couldn’t help me. Everything I asked her she had to run by her manager. I left after 10 minutes. I called Verizon service to complain. The rep at Verizon was able to reduce my bill by $50 a month and get me an I-phone 15 pro. I picked up the new phone that afternoon at the Verizon store in Bridgewater Commons. Don’t even go into a store. Call 611 and get good service.
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April 2024 by Frank Cuzzola
Shout out to Omar! He helped me and my wife restore service on our phones. Very happy with our experience!
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March 2024 by H P
manager lying
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March 2024 by Sebastian Rosario
I went into the store to transfer a phone number from one plan to another. We initially started with a worker named Priscilla who was not helpful. Her attitude was very condescending and was rushing the process although we had some questions about the transfer. After our terrible experience with Priscilla, we were helped out with another representative named Piper who was a lot more helpful and had a much better attitude and understanding of what we were asking. She did not rush us and made sure we understood why we were having errors with the transfer.
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February 2024 by Gerry R.
I was frustrated with cell phone disconnecting from network daily and requiring frequent network reset. I suffered through logging into and waiting for Tech Coach several times. I called 611, only to be told after hours. I finally, out if desperation, went to the Verizon store at the Wegman Center in Bridgewater. Jose B took the time to assess the problem and order a replacement phone under warranty, no charge. The phone arrived and I followed the instructions to activate...unsuccessfully. Yet another round of waiting for Tech Coach, only to get a tape that my account was not covered. Adding insult, 611 once again played tape that it was after business hours. I arrived at Bridgewater store and waited 5-10 minutes to see Jose B. who assesses the situation and activated the phone. Kudos to Jose B!
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February 2024 by Kamran Qureshi
Needed help getting a new phone after breaking mine. Ray is the man. He made our experience excellent. Made sure to take his time explaining, making sure we understood insurance coverage, and overall had very cool energy. Recommend going in speaking with Ray for any inquiries 20/10.
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January 2024 by Brit Rod89
I was helped by Ray Rodriguez, and he was a 10 out of 10! He was funny and professional when it came to explaining everything to me.Of course, I was his first experience when it came to switching my prepaid and regular phone over...3 hours later, he finally figured it out on his own. If I could give him 10 stars, I would!
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November 2023 by Barbara Mattei
The sales boy didn't have anything in stock under $500.00. I asked what would be a good upgrade for me compared to my old phone, he said that I should go online and order what I wanted. I felt like he couldn't be bothered if I wasn't busy $1000.00 phone. Where's costumer service. We've been customers for many years, it's a shame
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November 2023 by Briana N
We went in to add a phone line. The verizon agents were too concerned about a corporate store visit than paying attention to their customers - it took a few tries to get the order right. We added a line and upgraded phones, were told that the monthly bill would be a certain amount and it has been significantly higher ($60 per month) than we were told. Working with online support to correct but it is frustrating.
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November 2023 by Karen G.
Fantastic experience. Priscilla was wonderful and patient with all our questions. Helped with our upgrade and setup. Couldn't be more pleased!
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October 2023 by Tom Fitzpatrick
Great help
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October 2023 by rocio reinoso
I needed to leave a review because of the positive experience I had with Alejandro. He was an incredible help to my month long issue, and I can't thank him enough for his time and unwavering empathy.I would wholeheartedly rate the assistance a solid 5 out of 5 stars. He has earned my trust and respect, and I wouldn't hesitate to recommend his services to others.Thank you, Alejandro, for your exceptional support. The Jacome Family couldn't be more pleased with the assistance you provided.Warm regards,Jacome Family
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September 2023 by Prasad Rao Boyinapally
Place to know about different plans in verizon
