-
September 2024 by Robert Mackay
Purchased sever time pieces from here. Customer service is top notch. Have delt with the owner and she's great. Has no problem with trying anything on and she's very knowledgeable.
-
September 2024 by Jan Wagner
Never anybody there and after waiting I knocked on the door. Lady comes out and scolds me for knocking. No thanks and not coming back. Owner should realize she is leaving merchandise out unattended and nasty to boot!
-
August 2024 by Matt Smith
Stopped in last week to have my watch band adjusted. Maria was not incredibly helpful and knowledgeable, but had the work done in 15 mins. Great service and highly recommend this store!
-
July 2024 by Niraj Kudalkar
*Deserves a zero star, but since the lowest rating that can be given is one, that’s what they get*
Incompetent staff and horrendous attitude. I came in for a simple battery replacement and after struggling to replace it, the watch was brought back to me saying that the watch doesn’t work and I need to either (a) call the manufacturer to check on the fault (b) send it to their repair shop. The watch worked just fine when it was brought in. The said “expert” claims to be trained and have worked upon luxury watches. Clearly not the case! When I asked the said “expert” to remove the battery she installed, she outright refused. Definitely malpractice and negligence that she refuses to acknowledge. DO NOT BOTHER COMING HERE unless you want to spend more money to repair your watch for their gross incompetence. I will be going to consumer court to set your incompetent business straight. I regret the decision to come here and I will be very vocal in advocating against your business! Additionally, if you’re incapable or not trained for repairs, acknowledge it and maintain your professional dignity. Customers will value your candor more than claiming to be “experts” and breaking perfectly functional watches
-
May 2024 by Anthony Piccillo
Do not go here.
-
January 2024 by Brian Baptiste
They are great and never try to sell you what you do not need.
-
November 2023 by Justin Scerbo
Wonderful staff and great selection
-
September 2023 by Nii Lomotey
I’m very happy to have done business at Time After Time. The representative gave me directions to the establishment very clearly and patiently, as well as took care of my issue with my watch, which happens to be one of my favorites. I highly recommend it.
-
May 2023 by PC Thomas
The young lady behind the counter knew more about my watch than I did! She graciously changed the battery for me and even told me some of the history behind the movement and how it works. After years of it just sitting in my jewelry box, I am back to wearing it every day! So glad my husband suggested we bring it in. Would definitely recommend!
-
May 2023 by Meredith Nelson
Great experience! Michael was helpful and genuine, I could tell he knew what he was talking about and helped me find an excellent watch that fit my budget and my taste. Would purchase from this store again.
-
May 2023 by Ron P
As always maria provides great service! Been going here for years she did a watch battery replacement and water seal on 2of my watches and sold me my new favorite watch at fantastic deal....thank you!
-
February 2023 by Patrick Guadagnino
Overall I had good experiences here at this store. I bought several time pieces from them before. The only negative was a Casio G- Shock watch that I knew that I wanted to look at, when I turned the watch over to look at the back, it had a scratch on it. I advised the sales rep and he took off 30% right away. I feel that if the watches are closely looked at, don’t try and sell something full price unless it’s leaving in perfect condition the way it left it’s manufacturing facility.
-
December 2022 by Julie Dee
My husband and I have gone to Time After Time for watch shopping, sizing, and battery replacements! Each time we have gone there, we have dealt with Maria who is hands-down, or shall I say "wrists" down, the absolute best! Maria is wonderful! She goes out of her way to get what you need accomplished, she's extremely personable, and she gets the job done! Just today, I went to the store to get a watch sized and there was an issue with one of the pins in my watch links. After explaining how I needed the watch for Sunday and that it was my only day out to get the watch sized, she stopped at nothing to make it possible for me to leave with it. Overall, this place is great! We love Maria! She made my day today! THANKS MARIA! You are awesome!
-
November 2022 by Dawn Marinelli
I brought my mother's watch in to get a new battery. when I returned, I was informed they broke the crystal. I have had a horrendous customer service experience with this store, including a manager. I will never return to this place again.
-
October 2022 by M Elb.
Great Customer serviceGood prices.The Manager Maria, very professional and taking the extra step to help and make sure I got what I need.Definitely RECOMMEND.