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October 2024 by Yurii
This is terrible dust. Dust just gets into your eyes everywhere. They don't water the ground. The worst place for a pickup. Breathing dust is very harmful. Whoever drives by doesn't stop, there is more dust.
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September 2024 by Gregg Puluka
I have been going to this location since I was a kid tagging along with my dad. As a homeowner I come here a couple of times a year purchasing mostly mulch but also some stone products. Staff are men of few words but extremely helpful. I rarely have to wait (except some spring time Saturdays). I always get high quality materials quickly at a good price. Highly recommend.
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September 2024 by Marie Brown
The staff is helpful, friendly, and knowledgeable.
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May 2024 by Ian Malcom
Counter staff is pleasant and knowledgeable. The yard attendants are friendly and fast, like really efficient! They got me in and out quickly on a very busy Saturday! Kudos to the staff!
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May 2024 by Amber Marfitt
Take your business elsewhere. Nobody will help you, they just sit at the desk and point you to the left to the yard. I asked if they have a single random piece to buy to take home to try the color and was just told to go look at the wall of samples. They also will just throw a catalog at you even though the book looks nothing like that in person which they also agreed, but didnt want to help or suggest alternatives beyond that. Nobody really wants to help you and they'll talk to you like you're stupid so go somewhere else. I went during the week on 2 occassions and just after opening and this was the case. They were making coffee and not interested.
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November 2023 by Jader Ferreira
Great customer services very helpful and friendly
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June 2023 by J T
My experience is always great here! I get fast, immediate help as I come a few times during the Spring and Summer seasons. Great prices, great service.To Janaki Ram Vure, I saw you there that day. You have nerve giving one star. You were terrible to the staff....demanded the crew stayed open late and even tried to pay them off!!! You were rude with very unreasonable expectations. Have some respect for the busy business hours they work all year round.
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June 2023 by Janaki Ram Vure
I had a confusion on my quote and I accepted the blame and did 5 rounds to pi k each pallet on a rental truck...I have seen all sort of laughing behind...rude answers...this is the only nearest one to my home,so I am optionless but some courtesy and respect would be minimum.
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November 2022 by Ashley Kugelman
Kenny is fantastic! Very helpful.
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November 2022 by RICARDO “TatoBog” REY
Many projects done and supplies from here
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November 2022 by Jock Lewendon
Always very helpful!
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August 2022 by Priyanka B
One star only for the front desk. The guys in the back lack patience and are very rude. Taking my business elsewhere.
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August 2022 by Barry Shaw
Huge selection of natural stone to choose from. Very nice staff.
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April 2022 by Jacquelyne Wright
I ordered gravel for my driveway from Bridgewater Stone Center and repeatedly told them that my driveway was narrow and that I required a rolling dump. I did this at the time I placed the order and the next day when I called them back. I paid them in full and the driver showed up today. He had no problem backing the truck all the way to the back of the driveway. He then refused to do the rolling dump. He said that he was afraid he would damage the house or scratch the tru
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April 2022 by Jacquelyne W.
I called this business to order gravel for my driveway. I explained to the individual who took the order that I had a narrow driveway and that I needed a rolling drop. (Where the truck tips the dump truck and drives down the driveway while the stone tumbles out. This is done to get the stone down the driveway so raking it out is easier). I think I repeated this requirement about four times both at the time that I placed the order and the next day when I called back to pay them. I specifically asked them if they believed they had a truck that could fit. They said it would be no problem and I paid them in full. When their dump truck arrived they had no problem backing up all the way to the back of the driveway. However the driver refused to do the rolling dump. He explained that his truck was expensive and that he would not be responsible if he hit the house and didn't want to scratch the truck. When I complained they told me to call the office. I did that while he was still there. They straight out told me that they don't ever do a rolling dump. I asked them why they agree to it if that was the policy. They repeatedly said that they NEVER did that and I must not have told them that. I KNOW that I did. This was a critical aspect of the delivery for me and I only agreed to the order after they assured me that they could do it. We get gravel delivered to our stone driveway about once every five years and none of their competitors every complained about doing this. I don't begrudge them the right to determine their own policies but do NOT tell me that you will do what I ask, show up and then refuse. Clearly the intent was to take the order, disregard the customer's requirements and expect that they won't complain so you can make more money. I refused delivery. I do not yet know if I will get my money back but I have opened up a complaint with the credit card company and hope that will be successful. What makes me most angry is them telling me that I did not ask for the rolling dump when I know that I did repeatedly. It was the first thing I asked and if I thought they wouldn't do it I would have found someone else. Which is why I refused the delivery. Stone Center - you should deliver what YOU PROMISE.
