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February 2024 by Mazie Walsh
Wrongly scheduled an appointment, asked me to come back, and then weren't there at my newly scheduled appointment time.I am so disappointed in this practice. I received a quote from them for teeth cleaning in 2022 but didn't bring the dog in. In late 2023, I reached out and asked for an updated quote. A couple of days later they sent me a new quote and we scheduled his cleaning for February '24. I show up to the bloodwork appointment and I'm told that I never should have been able to have this appointment or this quote in the first place. So they scheduled me for an annual appointment the following day so that they could look at the dogs teeth and re-quote me (also letting me know that prices were likely to go up with a new quote). Well I show up today with my dog and my toddler and no one was there! The sign on the door said open but the doors were locked and no cars were there. I called but no answer so I left a voicemail. I waited with my dog and crying toddler for 10 minutes and no one showed up. The only thing I could think of is that it snowed last night? But the roads had long been plowed and so was the vet's parking lot by the time we got there.We have been bringing our dog here since we got him in 2021. I am giving 2 stars instead of 1 because of how nice everyone usually is. But I can't afford this kind of inefficiency.
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January 2024 by Genevieve
Every visit has been a breeze. Very happy when we visit. Staff is very helpful.
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January 2024 by Bonnie
Somerset Vet Dr. Oratio and tech Ashley are superb. They get down on the floor to play with my pup each visit and every question I have is answered thoughtfully and patiently. There is no “rushed” feeling – I feel like my pup and myself are really heard and cared for. Not only is the medical staff amazing, but too are the front desk personnel – Susan, Lauren and Laura. When I come for an appointment they remember that my pup can only have hypoallergenic treats and welcome her with warm voices and “happy to see you” demeanors. They too have gone the extra mile for me when Chewy messed up my monthly prescription food order. Laura patiently recalled Chewy and sat by the fax waiting for their response since she knew I was getting low on the needed dog food. The food arrived the next day! Thank you all of Somerset Vet for caring for my pup and me over all these years!
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January 2024 by Jennifer Serbanica
I arrived on time, and after waiting more than a half hour for my appointment, I left. The receptionist, who was talking to herself out loud the entire time, had said sorry they are running late hun, without lifting her head. There were 3 other people there so who was she talking to? SVP was a good vet when Dr. North ran the place. They need to train their staff on clear communication and notify the client if they are running behind when they first check in.
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January 2024 by Eric Rubin
We are fairly new patients here, but I’ve been so happy. My senior dog has health issues that usually need fast assistance. They have been very accommodating making sure we get appointments squeezed in due to my dogs needs. Office staff is nice and helpful. The vets have been great and are very empathetic and caring. Highly recommended.
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December 2023 by Amanda Rochow
This vet doesn’t care if your pet is ill… their answer is consistently and always earliest appointment is in a week or go to animal hospital. Their charges are above average and they nickel and dime you for shots. Had I not seen another vet the last time my dog would have died because they didn’t have time for us in days yet again. Not what you would expect from any vet or your own doctor.
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July 2023 by Katie Young
My cat is the actual spawn of satan. Most vets will not see her unless they sedate her which costs me an extra $500 a visit. Dr Oratio assured me she would be able to take a look at my cat without sedating her and sure enough, we had the best vet visit ever! Dr. Oration recommended my cat go on Prozac which after six months, has made a WORLD of difference! She no longer howls on car rides, and actually greets strangers at the door with a leg rub! I am so grateful for Dr Oration and Somerset Veterinary Group! Thank you!
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June 2023 by Anthony Roberts
Started using this vet with my new puppy, and I cannot express how happy I am that I chose them. Vets are hit or miss, and I won the jackpot the first time around!Dr. Oratio is hands down the best! Great listener, provides clear feedback, and does not fluff things up. When she is in with you, she doesn’t rush, and most importantly, she makes your furbaby as comfortable as possible.Also, the staff is great! From reception to techs, they make you feel welcomed and valued.
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June 2023 by Jessica Mingle
I cannot say enough about this staff. We went in because our dogs eyes were extremely red after a few days and we thought it was more serious than allergies. It turns out our dog had a very serious condition that required immediate emergency surgery. Our vet diagnosed the issued within minutes, thoroughly explained it to us and called hospitals herself until she got us a surgery same day (on a holiday weekend no less) and even got us a quote so that we knew what to expect financially. The advice of Dr. Abby Oratio and her technician Christine saved my dogs life, and I could not be more grateful for their rapid response to this situation.
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June 2023 by Ashley
I brought my 2 year old French bulldog in the other day. It was our first time here and we had such a great experience! I am so happy we found an amazing veterinary place near our home. Dr. Dekovich was excellent so caring, patient and very thorough. Thank you for taking care of my boy!
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May 2023 by Martika McCallister
Prices are outrageous for services. I had my constipated cat there and I was offered an extensive testing for almost $800. Who has that kind of money laying around. I didn’t ask for much but even $118 exam and stool softener is a bit much for a constipated cat. I feel like more could have been done with less pricing because some customers don’t have the option for financing even especially in this economy. Thanks for what was able to be done I suppose.
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January 2023 by Peter Conway
My first visit my baby had his first check up this experience was awesome such professional and loving people who care for your animals
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August 2022 by Glenda Skibicki
This is a great vet office. The office is super helpful. The vets are very informed and take the time to explain why they are performing said services and giving certain meds. A great choice for a caring vet office.
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July 2022 by Temma Lishchiner
Extremely caring, friendly staff. Very knowledgeable. Clean and open facilities. Ample parking
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July 2022 by Amanda Reynolds
GO SEE Iris Perry DVM!! Somerset Vet Group is fantastic! I brought my 7 yr old cat, Maci in to be seen today. She has numerous health issues/conditions and I decided to bring her here as my last vet wasn't very thorough with her diagnoses and treatment plan. Dr. Iris Perry was absolutely AMAZING! She took so much time with Maci and I going over her history and making sure she had every piece of information that she needed. I am so used to being rushed in and out of offices and with a hard case, its not the best feeling. I feel so at peace with my decision bringing my cat here and I know for a fact that she will be getting the best care she can at Somerset Vet Group. The front staff & vet techs were also so great and welcoming!! I will definitely be switching my 1yr old puppy to this vet as well!!