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March 2025 by Albi Hacker
My experience there was great and the bras were so comfortable. They had my size in most of their styles (36DDD). However, it’s been 7 months and my bras are falling apart. I’m 25 and I STILL have bras from 2014 victoria secret that are fully intact. It is ridiculous that these bras are falling apart in less than 1 year!! I will never buy Soma again. Back to CATO for me.
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January 2025 by Lan
Fantastic customer experience at this store (12.30.24). I received a gift that didn't fit quite right. I tried on several wireless bras (very supportive) and ended up not only exchanging the two I came to replace, but I purchased an additional style as well as a couple of pair of panties. I LOVE Soma's bras and was forever a customer about 6-7 years ago. I tried their panties for the first time, after a conversation with them women at this location, and so far, I'll be coming back for them in the future as well. They appear to wash well, cover everything you want them to, and fit true to size.
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December 2024 by Sophie Hudes
Today I came to the store looking for something specific and have never been in SOMA before. Such a great experience. Staff were great and knew exactly what to show me. Will be back!
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April 2024 by Sabina Olgun
By far the best fitting and most flattering bras
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November 2023 by H B
For Soma, I expected more quality in customer service. I walked in, asked to be sized, and the lady “sized” me by having me turn around as she assumed a size. She handed me a bunch of bras and let me try them on. She checked on me only once as she was complaining about leaving and gossiping with her associate about other customers. This should never be allowed…it’s ridiculous and childish, especially coming from an older woman! Also, the fitting room area has a really bad odor. The worst service I’ve ever had at Soma. Her name is Costantina. Also when I finished trying the bras and told her what the issues were, she kept doubting me and kept pushing those sizes. Hire someone who knows how to handle business and customer interactions. PLEASE check out Adore Me at Bridgewater. Those girls know what they are doing and are beaming with great customer service.
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November 2023 by Henna Budhan
For Soma, I expected more quality in customer service. I walked in, asked to be sized, and the lady “sized” me by having me turn around as she assumed a size. She handed me a bunch of bras and let me try them on. She checked on me only once as she was complaining about leaving and gossiping with her associate about other customers. This should never be allowed…it’s ridiculous and childish, especially coming from an older woman! Also, the fitting room area has a really bad odor. The worst service I’ve ever had at Soma. Her name is Costantina. Also when I finished trying the bras and told her what the issues were, she kept doubting me and kept pushing those sizes. Hire someone who knows how to handle business and customer interactions. PLEASE check out Adore Me at Bridgewater. Those girls know what they are doing and are beaming with great customer service.
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October 2023 by M Elb.
A high end products at very reasonable prices, great ideas for gifts, ladies working are very friendly and helpful
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January 2023 by Crystal Oliver
I always shop for my lingere at Somas because I like the fit. Madeline, a lovely salesperson took her time with me to make sure my sizing was correct as that changes of course..sigh! But I appreciated her patience and attention! Beautiful spirit made the shopping experience even better!
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October 2022 by Silpa V
I was very disappointed with the customer service at Soma. When I came into the shop I felt like the sales lady was in a bad mood. When I asked questions she would shrug her shoulders and change her body language. I ended up leaving the store and went home and placed an online order. Once I received the order they sent me to of the same bras and not the one I ordered. I did not bother returning it. I am done shopping at this store. Not pleased
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December 2021 by A B
Always a great experience. Extremely helpful and what they dont have in store they will ship to your home no charge! Great customer service.
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December 2021 by Jackie Kott
Rachel went above and beyond to try her best to help me out after a weight loss I needed some special attention. Thank you for your professionalism and helpful professional way you treated me. Rachel is a great example of a true hard worker who takes her job seriously.
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September 2021 by Jo Ann Smith
Staff are so helpful here. Will definitely go back.
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August 2021 by Kim & Sam
I met the beautiful Madilyn and Emily! They were so kind and extremely helpful. I was overjoyed with my purchase and their company!The store was spotless and inviting. I highly recommend Soma to anyone who is interested in comfort and a kind staff.
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May 2021 by Anita Newhall
Always a great experience. Extremely helpful and what they dont have in store they will ship to your home no charge! Great customer service.
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December 2020 by William Mccudden
Great customer service