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February 2024 by Vikas Chitale
Saw a review from a year ago and this store still has only one person working the shift. Alex (most pleasant associate) working today was very helpful and managed customers very well. Not sure how much hours she had been working however was calm and helped me and another customer at the same time. She needs help with the store and hopefully she gets it soon.Store has a lot of options to choose from.
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January 2024 by Alejandro Porcel
Prices are as usual. Associates are so nice and willing to help, and give you the best price you can get. Even if they are so overwhelmed. I really appreciate what I've bought and thanks to them.
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January 2024 by Tabatha Crawford
Nice selection
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January 2024 by Molly Hoke
Recently returned a pair of slippers here that I had ordered online. They had an ugly pattern on them which wasn’t visible in the pictures. There were maybe 1 or 2 other customers in the store and it took awhile to get waited on as only 1 person appeared to be working. He could not do a return and had to ask the manager. The manager was about as unfriendly as someone could be and was being overly difficult with the return. I gave the original order number, which should have been sufficient. He had to know the date of the order, see the original order confirmation (all I could find is the shipment confirmation), check the price, and card I used to pay. I ended up having to open the order in the Sketchers app. Then he gave me a lecture about needing to be able to show the email with the order, which I did not appreciate at all. If it is so important, Sketchers needs to provide it with the shipment. I don’t recommend shopping here if you need to do a return and this experience does not make me want to shop Sketchers anytime soon.
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October 2023 by Bart Goldberg
Had a great experience shopping there for a new pair of shoes. The staff were very accommodating.
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September 2023 by Kris G
Favorite store..❤️❤️❤️❤️Best for your Feet..
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April 2023 by Kat @ Inspiration CAN be Found Everywhere
wish they had told us when we first asked about a shoe that they didn't carry sizes over 12 and limited at that... instead of wasting our time looking for something that would fit
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April 2023 by Jiangang Li
Worst Return Policy I Ever Experienced in USAt the Sketcher in Commons Mall on 4/1/2023, I tried to return a water proof shoes that started leaking water the second day I ware it. The shoes were purchased 6 days before from a different Sketcher store in NJ.The casher named Andy told me that their policy can not let him return the shoes for me. He said he can not return the shoes because I wear it already. He can only return the shoes that is not wared and can be sold again.The water proof sign was printed on the shoes. Their website said 100% satisfaction guarantee. It also said the retail store purchase could be returned to any other retail store.I will give it a 0 star if I can.
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December 2022 by Nivedhitha Anand
The bridge water Skechers has only one salesperson for foot traffic of a mall. We waited almost 30mins to be assisted and still the sales guy in the store was using foul language and treated as if it was a privilege to be serviced when asked if we could get a pair to try onBeen to many other Skechers but this place was horrible
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November 2022 by Rena Strool
Went for the first time on a rainy Sunday. The store was crowded and there was only one employee working that day. THAT WAS NOT OK for many reasons. I was and am shocked that management didn't step in to assist her. The young lady who worked that day deserves a raise. She was handling the situation to her best ability.
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October 2022 by Rohan Shah
Horrible rude salesperson. Waited for 45 minutes she kept on taking all customers who came before me
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September 2022 by The UNIX Doctor
Store was organized, staff friendly. Didn't have my size
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September 2022 by Steve B
This store is useless. They did not have my size and they did not accept checks. Terrible!!!
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June 2022 by Csgo Dessi
terrible review, chris is a horrible manager that insults his customers and doesn't listen thoroughly especially over phone conversations, jamilette helped me efficiently and fast, just with a touch of attitude. almost as if its a blessing to buy the shoes.
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June 2022 by maar sabnd
IDK WHY ANYBODY WOULD COME HERE!Sold me shoes with ripped stitching and damaged boxes! Not good business.
