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April 2024 by Brooke Albanese
Very helpful and patient. We look forward to trying out our new mattress.
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March 2024 by Robert Pisack
Steve, our salesman, was great. He was very patient showing us and explaining all the various beds and options and I never felt pressured. The entire experience was positive and I will definitely be doing all my future bedding purchases at the store. Can't wait to receive my new bed!
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February 2024 by bob m
I went in pretty much knowing what I wanted. Vinc understood that and pretty much let me try out the beds. He listened and made a few suggestions. I tried them out but eventually went back to what I researched. No pressure. Good experience. Do your homework before you go into (any) the store
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February 2024 by Michael Tarrant
Excellent experience. Friendly, knowledgeable, no pressure from Stephan. He was helpful, guiding, smart and patient with every question. (Lots of questions from us.)Plenty of choices in store and up to date on prices / discounts.Great buying experience.
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February 2024 by Diane Goydan
Very knowledgeable helpListened to what I needed and presented me with personalized optionsGreat experienceExceeded my expectations
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February 2024 by Yvonne Upson
Steve was our Sales Person and a delight to work with. Very knowledgeable, patient and friendly. Showroom was very clean and organized
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February 2024 by Debra ONeal
Very good deals friendly prices are right. Delivery is fast and they remove your old mattress.
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February 2024 by Andrew Mcmahon
I'm a lifelong customer in part because of the customer service. This latest purchase was no exception. I can't say enough how satisfying I am with the whole experience. My salesperson gave me enough knowledge to make an informed decision. I visited a couple of Mattress Firms and each sales associate knew their products, were friendly and patient. I want to especially thank Steve for making me feel confident in my purchase.
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January 2024 by Doriana Allyn
Vinny, our sales rep made it so easy to discuss features of each models of mattresses and adjustable bases available while trying them out. No pressure. We came armed with research and idea of what we wanted and the amount we wanted to spend and he pleasantly added suggestions and recommendations on our feedback. Trying the mattresses made a difference and we changed our mind from what we originally intended to purchase. Fast delivery set up, financial choices relaxed atmosphere and good assistance made for a nice experience.
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January 2024 by Sandra White
Very happy, no nonsense no sales pitch just the facts. And a good price..
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January 2024 by bobbi wagner
Welcomed from the moment I walked in. No pressure. Pleased that i wasn't followed around. When I had questions, the sales team was readily available to answer my sleep issue needs.The sales team, especially Jared supported my delivery issues and resolved them quickly . I would highly recommend a visit if you are looking for outstanding customer service.
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December 2023 by Bruce Cranendonk
Helpful staff but overpriced.
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December 2023 by Marilyn Janssen
Stephen was very knowledgeable about the different kinds of mattresses and very personable. He explained the financing and delivery process in detail. Buying a mattress is not something you do all the time so it’s important to have a salesperson that truly takes an interest.
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November 2023 by Lynda Van Gorder
Excellent information and service from Stephen at MattressFirm Bridgewater on 11/22, leading to my purchase of the mattress that was needed.
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November 2023 by Alexandra B.
We are very happy with our experience. Stephen was great to work with and made it a quick, easy, and smooth process. Highly recommend!