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January 2024 by Lizzette Rivera
I’ve been servicing my car at Lexus of Bridgewater since purchasing it there four years ago. It is always a great experience overall with them. The entire staff is amazing but my service advisor, Shana is absolutely the very best! She’s detailed oriented and listens to everything you need assistance with. Shana always looks out for the customer’s best interest and ensures that your visit is an outstanding one.
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January 2024 by Christine Murray
Excellent service. Our car was towed in without an appointment and we were treated like we were their highest priority. Shana communicated with us on a timely and consistent basis. She went above and beyond. We highly recommend Lexus of Bridgewater.
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January 2024 by Dani
Andy Watson is a top notch service advisor as well as simply a great guy. We've known him for many many years and is like no other!! He cares, is always upbeat, super efficient and quick to respond when we've had emergencies with our cars. He's truly the best!
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January 2024 by Scott Yoon
Richard Ramaci made our entire purchasing experience as smooth and comfortable as a dealership experience can be. We purchased our first Lexus, Red 2024 RX 350 hybrid which my wife enjoys every day.We drove all the way from Bergen County to pay a visit after seeing that Lexus of Bridgewater had a high Google Review rating and its proximity to my office, and they did not disappoint.We were greeted by Richard and he took us through the whole process with professionalism and the buyer's perspective. The whole process took about 3 hrs and he stayed late to go over all the important features and other details - it's impossible to go over all the features with so much tech in the cars these days. He sent us a Lexus YouTube video link, which was fantastic and very thorough.If we ever decide to purchase another Lexus, we will visit them again.
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January 2024 by George Rodriguez
Want to take this opportunity to say thank you Eddie R. from Lexus of Bridgwater for an outstanding experience in purchasing my first Lexus vehicle. From start to finish he displayed professionalism and a welcoming atmosphere to the Lexus family. Answering all of our concerns and needs.Above and beyond in finding exactly what I wanted in my vehicle. "THANK YOU" once again Eddie from George and Mariana Rodriguez...
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January 2024 by Kristin Neshewat
I never leave reviews for anything but have to share my new car purchase experience. It was the best ever! Our salesman Alex was great. Very friendly, honest, and a pleasure to work with. The dealership went above and beyond to get our desired car ASAP. There was never any pressure. The business manager Joe is extremely professional and trustworthy. He explained everything simply and was the first fiance manager I ever dealt with that didn't make me feel uncomfortable. The car price was below sticker and my trade-in was also well priced. We've been to several other Lexus dealerships and none come close to the sales team here! I highly recommend everyone go see Alex and Joe. Thanks, guys!
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January 2024 by MT
A great experience overall with Lexus of Bridgewater. It started with text as that was my preference. I was not pressured to come in and / or talk on the phone. Ren Munoz was my sales consultant. He sent me videos of cars on the lot with some commentary.During the process, he suggested if I was in no rush, it was not a problem and to contact him as we were ready. I went down when ready and we test drove an IS350. I told him, we're not buying yet. No pressure. My wife came in next time to test drive. No pressure. A little time later, I sent him a text to let him know I will wait until 2024's hit the lot and come in to take advantage of selling price. He was totally fine with it.Eventually, we bought the car. The whole process was haggle-free, and no pressure at all. He was even helpful in discussions on ceramic coating / PPF / etc. as I wanted to explore options to keep the car appearance top notch. He researched and used connections to help me out. He also took pictures of the final prep process when they released the car to me. If you want to buy a car, I strongly suggest you find Ren Munoz. A perfect car buying experience! Thanks Ren!
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January 2024 by Kara Lengen
I just purchased my new car at Lexus of Bridgewater and it was such an amazing experience. Dawn was an absolute pleasure to work with, I cannot recommend her enough! She was extremely thoughtful and patient with me during the whole experience. I walked in without an appointment at 1:00pm and was able to leave with my new car at 6:00pm. Thank you Dawn, Mike, and Joe. You were all amazing and made buying my dream car such a pleasure!!
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December 2023 by Dmitriy Teytelman
At a time where so many dealers price gouge it’s truly a pleasure to be able to purchase a car from somebody who knows the value of a good customer. We made deal before I ever came in to look at the car. It was priced correctly and I received the correct amount for my trade. I’ve done this a few times before and know what games car dealers play. They did not play them! Completely upfront about everything so no one is wasting time. John was amazing and a true professional! Thank you for all your help and I look forward to my next car purchase with you.
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November 2023 by Tim B
I have just purchased a CPO Lexus today and had a very positive experience. Isaac Resek set the tone by sending videos yesterday of the car inside and out while explaining everything I needed to know about the car. He will do anything to make the customer feel at home and is very knowledgeable and kind. Once we negotiated a fair price, Joe Jacob continued the process by stepping me through financing. He gave me multiple options to finance the purchase of the car. He also helped me understand the cost of optional warranty coverage without any pressure to sell. We worked out a package that is perfect for my situation. I have total piece of mind with my contract. I know I have a quality car and protection offered at a good price. The Bridgwater facility is first rate along with their employees, Isaac and Joe. I highly recommend LBW.
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November 2023 by Thomas Varughese
Always got good experience in servicing my cars at Lexus of Bridgewater. I have been a regular customer for many years. A bit pricier but reliable with parts and service. I would like to make a special mention of Service Advisor Joel Mercado who is friendly, trustworthy and a great professional.
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November 2023 by Jo Anne Weathers
My husband and I have leased six brand new luxury ES350's from Bridgewater Lexus over the past 12 years. Eddie Ruggirello has been our salesman for the last 5 cars we have taken delivery of. Eddie has made every transaction stress-free and absolutely enjoyable. Eddie is a *5-star sales rep., dedicated to specific details and ultimate customer satisfaction. We highly recommend him as an outstanding representative of Bridgewater Lexus.
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October 2023 by Caron B
I found the car I wanted online (a pre-owned, certified Lexus RX 350 F Sport) and called the dealership to get more info. I was lucky enough to be connected with Shawn in sales. Shawn was a pleasure to work with. He was patient, not pushy, informative and professional. Although I did not get much off the vehicle price, I did get a fair amount for my trade. When we came back to the dealership with our trade and to sign paperwork, Shawn had everything ready to go as to not waste any of our time, which I really appreciated (it was our son’s birthday ?). Before we left, Shawn took the time to explain all of the features of the vehicle, and there were a lot! Shawn even gave me a follow up call a few days after we picked up the vehicle, just to make sure I was happy and to see if I had any questions. I do also have to mention that Joe the finance manager was also a pleasure to deal with. I will definitely be heading to Bridgewater Lexus again for any future needs! Thanks again Shawn and Joe!!
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September 2023 by sheila brown
I had an amazing experience purchasing my new RX350 with Eddie R! He was very helpful, and his enthusiasm was contagious! I love my new SUV and highly recommend Eddie R at Bridgewater Lexus!
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September 2023 by Gloriel Penick
Upon entering the dealership my mother and I were greeted by Isaac, from the moment of the initial encounter to closing the deal Isaac was nothing short of amazing, patient and kind, informative, and understanding. Isaac as well as Joseph Jacob and the rest of the members at the dealership went above and beyond to ensure my mother was able to drive off the lot with the car of her dreams. We will forever be grateful for their kindness, integrity, and professionalism. If you want to make a purchase and become apart of the Lexus family you won’t regret this is your location!
