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December 2023 by Nicole S.
Eunice & Aileen saved me!!! They were so wonderful. Kept searching for the size I needed and made sure i didn't leave empty handed. Love this store !!
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September 2023 by Abdelrahman Shaheen
worst customer service ever never coming back again
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September 2023 by malika Youssef
Worst staff ever not coming back
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August 2023 by Lucas Timpano
I don’t know who I talked to but I had a great Experience! The man was very friendly. Will be back!
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August 2023 by Dr. Piñata
Incredible staff ? good selection
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July 2023 by Susan W.
Bought Crocs online. Per return policy I could return to a retail store within 30 days, which I promptly did with the packing slip provided. Sales ass. scanned the slip and said the item wasn't "showing up in their system" and therefore couldn't return the item. She called her manager to confirm. There was literally zero accountability or assistance in handling their business' business. I immediately started an online chat because, no surprise, the customer service number provided is a dead end with no one answering and no way to even leave a message. After a long wait and apologizes from the chat rep I was texted "I've escalated your message to the best team member to assist with this. Someone will follow up via email within 24 business hours." And my conversation was cut off. Needless to say, no one contacted me 1, 2, 3 business days later. I contacted via chat again and directly asked for paid shipping for the return and an immediate response of the above was given again and my conversation was ended, never to be contacted again. If you buy, you may never be able to return unless you pay for shipping, but even that I would be very, very careful because who knows where it goes from there? This company does not seem to have any integrity.
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July 2023 by Ricardo Castillo
The store has a large collection of styles to choose from for different age types. Its kept clean and keeps up with trend. The prices are fair and not too expensive, although there are select few. The staff isn't friendly although. The store is located on the second floor 3rd floor next to blooms
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November 2022 by Shibanny G
they don’t answer their phone at all, ive called 4 separate times and no one answered. I was planning on spending over 200$ there but i guess not
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September 2022 by Bena Bena
The worst experience in this store! I buy shoes 270$ for my kids and my daughter love the Jordan’s shoes but they wasn’t comfy she wear them and soon as we go to the door I take it off bc she was crying from them. I went home she try it again and she couldn’t keep them. I go back to return them 30 min after and they didn’t return it just bc they saw her go out from the store with shoes on. The shoes didn’t have any thing nobody can destroy a shoe for 30 min. The service was the worst the salesperson was mean and soo rude the lady! And the manager was not coming out and she didn’t even have a manager tag I don’t thing she was manager she didn’t care about that! Never in my life it didn’t happen like that 30 minutes after to not return the shoes! I’m never going back there ever again!
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August 2022 by Latoya Adams
You can always find great sales here!
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March 2022 by Gabe Emtage
Walked around the store for about 10 minutes looking to buy a new pair of basketball shoes and the staff didnt say a word to me so I walked out. I went to a store that had way better customer service 15 minutes later and bought a $160 pair of kicks.
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February 2022 by Kimmie Vee
Went there looking for black ugg boots , they had the display only in my size , the boot in the box was nice and fresh the boy tried to sale me the display which was faded and discolored i couldnt even believe that he would even try to sale me 2 different colored boots which was completly obvious didnt offer to check other store locations or offer a discount TERRIBLE!
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October 2021 by Russell Mason
The worst customer service I ever had. The girl went in back to check on a pair of white converse I was going to purchase for my fiancé. I waited there 25 minutes for her to come out. Finally I see her over by the cash register looking at my like I have 3 heads. Will never return
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August 2021 by anthony butala
Veteran here asked for Military Discount and showed my Veteran ID card. Lady tried to insinuate that I wasn't And asked to take my ID into the back room to quote "show my Manager " seemed a lil Sketchy to me. I played it off cool to Not start a scene. I just wanted my shoes. But if ur Military just know they question ur service even with proof of Id!! And possibly making Copies...
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July 2021 by John Damian
I have been waiting from 11 am until 12:37 for the manager to arrive the store should be open at 11 am not more than hour and 45 minutes to open is shame that you have manager like this doesn't care about the customer or the business im not going no more to this store