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January 2024 by erika mata
In all honesty I have come back for Andre only he’s really the best person that can ever attend to your Kay needs he help my brother and I find his engagement set for him and his fiancé and honestly the best customer service ever it was nothing but a delight to work with him thank you Andre will for sure be coming back ?
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December 2023 by Roger Marks
Andre was extremely helpful in assisting me with finding the perfect gift for my wife. Thank you Andre.
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December 2023 by Sherman Wright
Angie, Andre & Sonali helped me tremendously this Sunday at finding a beautiful necklace for my mom.
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October 2023 by Isabella De Souza
André was an absolute pleasure to work with. As someone who loves jewelry I really appreciate a non pushy sales representative
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October 2023 by Annette Rion
I went into this (Bridgewater) store today 10/16 approx 2 pm because a piece of jewelry I Purchased broke when I was putting it on for the first time. As soon as I walked in, the first question was, “did you buy it online?” a I said you’re already intimating that I’m in the wrong when you haven’t heard my request. Then the manager came over and was extremely rude didn’t know my name and accused me of already giving a bad report on social media. Of course I hadn’t because I had not yet presented the problem. Well now I have. They want to charge me $100 to repair a faulty product & rude as well. I think notWARNING- go to the JEWELRY EXCHANGE in Woodbridge, NJ
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October 2023 by Lauren Beyoutipedia
I had such a wonderful experience at this store picking out a beautiful ring. Jennifer was so helpful finding exactly what I was looking for, and when I ran into an issue, the store manager Angie jumped right in to help. The staff is very knowledgeable and I would definitely return to this location next time I’m looking for something.
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October 2023 by Abir Das
⭐⭐⭐⭐⭐I had an exceptional experience at Kay Jewelers, and I can't say enough about the outstanding service I received, especially from Angie. She was not only extremely professional but also incredibly helpful throughout my visit.Angie's knowledge and expertise in the world of jewelry made my shopping experience truly enjoyable. She patiently guided me through the selection process, offering valuable insights and helping me find the perfect piece.The quality of the jewelry at Kay Jewelers is exceptional, and their selection is impressive. With Angie's assistance, I found a stunning piece that exceeded my expectations.I highly recommend Kay Jewelers to anyone in search of beautiful jewelry and an outstanding customer experience. Angie's dedication to her customers is truly commendable, and I will definitely return for any future jewelry needs.Thank you, Angie, and thank you, Kay Jewelers, for making this shopping experience unforgettable!
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July 2023 by Victoria Murray
Brandon B. has done an amazing job handling my wedding band that went missing. He was able to get me the same exact new band with no Hassel. If you come to this Kay jewelers you would not be disappointed.
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July 2023 by Mateusz
On several occasions I visited this location, no one asked if I needed help or even looked in my direction.That's okay, because I went over to see Eddie at Joseph Jacob Jewlers a few stores down, who effortlessly managed his customers.Reading others reviews, it seems as if Kay Jewlers doesnt care about those 35 years and younger.. too bad, I was ready to spend several thousand...Now I have a new favorite store thanks to the inattentive employees at Kay, enjoy your competition!
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June 2023 by Eunice Ramirez
My wife and I just celebrated our 5 year wedding anniversary so I dropped our weddings rings off at Kay Jeweler in Bridgewater NJ mall on Thursday 6/15/23 to be cleaned and engraved. I was told it would take 2-3 weeks. I kept reviewing my tracking slip to see the process so I can know when my rings were returned to the store so I can pick them up. I noticed after 3 days my tracking slip showed my rings never left the store. I went in on Tuesday 6/20 to see what was taking so long for my rings to be shipped out. I was told by the manager that my rings was stolen off the UPS truck. I was never notified about the situation. I only found out because I went to inquire. I will never shop with Kay Jeweler again. My wedding rings can't be replaced. This was the worst experience I ever had DO NOT shop here or drop off anything at this location.
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April 2023 by Rudy Santos
It was a pleasure to have visited this store. My wife took her wedding ring for inspection and James, was very helpful not only at inspecting the ring but also showing the best watches there is at the store. He is very dedicated to his work and we were very content with his service. Thank you.
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April 2023 by Richard Quiroz
I came here with my girlfriend to look at different engagement ring styles as she wasn't sure what she would ultimately want. We worked with Angie who was very helpful and did an excellent job at helping my girlfriend narrow down potential styles. Angie was never pushy, and went out of her way to work with me to find something my girlfriend would like. Ultimately we found the perfect ring for my girlfriend's tastes that was in my price range. She LOVES it. We also came back for wedding bands and Luise helped me with looking at styles and ordering the ring from another store. We love our rings and the help they provided here was really exceptional. Other jewelers or chains we went to were much more pushy. Overall our experience here has been amazing. 11/10 stars!
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April 2023 by Pamela Farina-Villalba
James helped me pick out the best bracelet I could find. At first I was worried I could not afford it but he made me aware of the Kay Jewelers credit card and was able to get me 12 months interest free, which I was very pleased with! I definitely recommend his services to everybody!
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March 2023 by Juli Alvarado
Angie was amazing to work with! She is very professional and extremely patient. My now fiancé and I went in because he wanted to have a better idea of what I wanted. I tried on multiple rings, different cuts and Angie was helpful and very knowledgeable. She did not pressure us at all, which is very rare to find these days. We even went back and worked with Angie and Luise to pick out our wedding bands. Over all great experience.
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March 2023 by Jesus Rivera
I had the pleasure of working with James at Kay Jewelers and I must say, he truly exceeded my expectations with his exceptional service and attention to detail. From the moment I walked into the store, he greeted me with a warm smile and made me feel right at home.As I was looking for the perfect engagement ring, James was incredibly patient and knowledgeable, taking the time to explain every detail about the different cuts, styles, and materials available. He listened to my preferences and helped me find my dream ring, which exceeded my expectations in every way.The ring that James helped me choose was simply breathtaking. It was beautifully crafted with stunning diamonds that sparkled with every movement, and the band was exquisitely designed to complement the center stone. I couldn't have asked for a more perfect ring, and it was all thanks to James' expertise and dedication to making my experience truly special.Overall, I highly recommend James to anyone who is looking for exceptional service and a beautiful piece of jewelry. He went above and beyond to help me find my dream ring, and I will always be grateful for his help in making my engagement so memorable. Thank you, James, for your outstanding service and for making my dreams come true!
