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February 2024 by Raychelle G
The store has a lot of potential, but it's clear that some of their staff don't care. They just throw returns esp the wood back into one pile and it is a mess. When something was said to them they just shrugged. We even told them we pulled out and separated some of the warped and junky wood for them. And they didn't care. Just put it back in the pile. Very sad! We had to go to a different store to get the rest of what we needed.
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February 2024 by christine Hickman
Nice store. Clean. Nice employees. Nice plants.
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January 2024 by Ankita Lal
Had an excellent experience with Christine at Pro desk. She was absolutely phenomenal! I genuinely appreciated her patience in executing my order as she had to manually input each item. She has a great personality, very polite, and incredibly helpful. Thank you, Christine!
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January 2024 by Marty R
Has many items I need, except that one thing I need four of and, they only have one. Ouch.
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December 2023 by Phillip Rosner
I always say “I love Home Depot “, but the reality is that much like politics they’re really only a couple of options: Home Depot, or Lowes. This Home Depot, like others, has pretty much everything I could need for home. My main concern is that the customer service at this Home Depot and others and Lowe’s stores is lacking. It’s really hard to find somebody who works there when you need help finding something or have a question. When you have a question, the person that you end up finding is almost never able to answer it, so you end up waiting for somebody else. My experience here was that they had what I needed and the price was good, but it was difficult to find somebody to help me.
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November 2023 by Yong Liu
The store is good. Always went to this store. One star is for the wire cut service. Waiting here for almost 30mins. And still waiting here. No backup person can do same job. Terrible.
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November 2023 by Randy Rega
Every time I go to Home Depot in Bound Brook it's a complete waste of time. Nothing is ever where it's supposed to be and their inventory system is probably the worst I've ever seen. I spent hours and hours in that store looking for things where the inventory says they have plenty, but there are none there. Avoid this Home Depot at all costs
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November 2023 by Laurie Duffau
I rarely go out of my way to write reviews, but I feel compelled to express my gratitude for Sharon Turner and the exceptional service she provided to my mom and me.Sharon was suffering from a severe toothache, yet she displayed remarkable patience, attention to detail, and a willingness to accommodate all of our needs. Just moments before arriving at HomeDepot, we had an unpleasant encounter at Loew's with an associate in the kitchen design area who treated us poorly when we inquired about starting a project. Feeling disheartened, my mom and I decided it wasn't worth our time and money to continue there.However, when we presented the same questions to Sharon, she not only answered them but also helped us develop an entirely new plan for our kitchen remodel. Her kindness and professionalism left a lasting impression, and we have every intention of returning to her for assistance with our bathroom renovation.
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November 2023 by Pat Drake
If you ever need to rent a truck/van I highly recommend using home depot! I rented a 12ft box truck from them yesterday and it was super simple and way cheaper then uhaul, penske, or anywhere else!!
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October 2023 by Daniel
Clean Home Depot, the paint associates were very helpful and timely. The wood section was a bit lacking, I was unable to find 1x3x8 they were totally sold out
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September 2023 by Paul H.
Home Depot is the place to go if you're in need of Home building supplies, garden, plants, tools and so much more for your Home Projects.The in-store shopping app let's you search for items and provides you with the in-store location where to find it.At times it's nearly impossible to find someone to assist you so you're kinda on your own!
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September 2023 by Elia Valencia
Mike/ Michael at customer service today should be retrained or fired from this establishment for such poor and extremely rude customer service especially to an older woman who needed and asked for help. His remark “ You can leave now” is absolutely unacceptable and beyond rude. There was no reason to act like that towards my mother. He just brushed her off and clearly did not want to be there or help. His answer to questions was “ I don’t know” with the most foulest of attitudes. I am completely disgusted with this treatment of customers. Corporate will be notified.
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September 2023 by Eleanor Greene
I needed to replace vent in my dryer and Karen told me what I needed to keep pests out of my home. She was very knowledgeable and helpful. Whenever I nehelp I will be back at Bridgewater.I also don't like self checkout I appreciated having a cashier.
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August 2023 by Lynn N.
I just had a great experience in the blinds department. Fran was a great help! Very patient. thanks.
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August 2023 by marie disla
PLEASE BE AWARE…. This women passed by me and told me that my 3 year old daughter couldn’t use her scooter inside the store. so I called my daughter back to me and when she was riding back this lady here pushed the stores cart in the lane so that my daughter would crash into it. My husband and I immediately stopped her but if we hadn’t been close our daughter would have gotten seriously injured. Then she began to walk away with an attitude repeating that the scooter wasn’t allowed, I understood the first time that’s why I called her to come back to me but then that happened. The lady didn’t offer an apology or anything, Yes we were very upset.I spoke to the manager and apparently there has been several incidents involving her. The reason I didn’t give it 1 star was because the rest of the staff was very friendly and understanding the manager was very patient with us and assured us that he would take care of it.If this was my mother I would never bring my children around her, She’s evil and malicious. I’m very disappointed, I don’t see or understand how an elder person would really try to hurt a small child that hasn’t done anything to them. But enjoy her scooter while her mom and dad shop. I pray she doesn’t encounter some one less civilized then us.