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June 2024 by Desi Wright
Small but nice clean store in a good mall. Friendly employees. Love Free People!
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March 2024 by T Branford
This Free People location routinely closes early without providing notice to customers. I’ve visited this location twice over the past month and a half, both times for the purpose of returning items I ordered online. In both instances, I arrived twenty to thirty minutes before closing only to discover that the doors were already locked and the lights turned off. Today I arrived at about 5:40 p.m., and though the store is supposed to close at 6 p.m. the doors were locked. There were at least two employees inside, both of whom were doing something behind the register. I knocked on the door and though they looked in my direction, they turned away, refusing to come to the door. There was no signage on the door indicating the store would be closing early (not this time nor the last time). There was no change in the hours posted online. The disrespect and lack of appreciation or even common decency shown for their customers is simply unacceptable. That’s especially true when you consider their prices. I’ve filed a complaint with their corporate office, and I hope they look into this issue given that it’s a repeat issue. This location needs new management. Full stop. I would advise visiting a different location given that the heightened chance that this one could be closed when you arrive. See the attached photo of the employees ignoring me and another customer as we stood outside the locked doors at 5:50 p.m.
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February 2024 by RealReviews
Love the clothing but the prices are overpriced even the sale area. You can purchases same clothes elsewhere for better costs.
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December 2023 by Alberto Castillo
Very polite and helpful staff
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August 2022 by Barbara Geer
What amazing clothing. Wow
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July 2022 by Angela Bova
The girls that work here are so nice. ☺️ Also, the store was kept very clean and organized.
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September 2021 by Sonia Acosta
I am in love with this store, love the clothesline, is my favorite place.
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July 2017 by Matt B.
MY OH MY!!!! I went here on a Monday and boy the customer service there is tremendous, i was shopping for my girlfriend who is turning 21 in eight days, Assistant Manager Kaitlyn super hepful even Manager Amanda even helped me find the perfect Fashion Jewelry to match the tops with for her especially their tanks and jewelry which was all 25% off sale markdowns which was AMAZING!! I Got the most stunning bracelet which the price dropped even more than the tops, In addition to my greatest experience with Free People i even had everything wrapped up in the store for Free at no additional charge. I will be returning here for my yearly gift shopping/During the holidays as well. Thank You Free People!!!