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February 2024 by Health Professional
Idk… when you’re greeted with a grossly littered entrance… and met by a cashier who can’t say good morning ?? the store itself was fine. It’s just the little things that at a certain point become….
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January 2024 by Stuart Greenberg
Good selection
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January 2024 by N Karna
Good collection of all kind of shoes and sizes, and at better price
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December 2023 by gary beish
Great shoes n sneakers at great prices
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October 2023 by Terry Flatley
First time ordering from DSW. They shipped me a totally different shoe than what I had ordered. The shoes were for a special event the next evening. I told them I wanted them to overnight the correct shoes but they refused! They said they might not get there in time. I agree they might not, but I told them I would think positively about that and insisted again they overnight them but they still would not do it! I also told them I wanted a free return label to return the wrong shoes. She beat around the bush with that and finally e-mailed me a prepaid label. I will have to check my credit card statement because I don’t trust them not to charge me. She didn’t seem to understand. By the way, this all took 25 minutes on the phone! I plan to stick with Zappos from now on. I do not recommend DSW.
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September 2023 by Keith Edwards
Shoe selection is large. Weeds and rubbish demonstrate the lack of landscaping and tell you how much they care. Not fond of the filthy look.
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September 2023 by Kristin Sloane
Poor checkout process. Had to wait online to checkout twice in 1 day. First time ...long line with only 1 cashier working the register and 3 other women working up front doing inventory, etc. They all walked away leaving the single cashier. I came back same day in order to make an exchange . I was told I needed to wait on line. Again with 2 cashiers now and other people working up front doing other things while the line continued to grow.
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May 2023 by Adati Tarfa
Lovely DSW, could be better organized especially the mega sale areas. A lot of people go to that section it will be helpful to have it in a more spacious location within the store and make it more accessible.Loved how organize the shoe floors were.
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May 2023 by Kevin Dillon
Wanted to get a pair of cheapish loafers to wear with a suit. They literally had no black loafers at all. The store was kind of a mess - stuff all over the floors. No staff to be found. There's definitely a lot of sneakers and the pricing was decent from what I saw but idk why they had so few options for loafers.
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May 2023 by Rosalie
The store manager Anna is completely rude. I found a pair of shoes in the clearance section. Apparently they were in the wrong box so they wouldn't honor the price. When I asked for them to provide me the correct box for the shoes Anna said she didn't have it. So they threw these shoes in any shoe box but still didn't honor it. Awful customer service on her end.
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May 2023 by Anuja Kothavale
Got a couple of pairs from the BRIDGEWATER location and the associate forgot to remove the locks. Frustrating that I have to drive back there just to take them off. Terrible customer service.
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April 2023 by Anand Gurudatt Shenoy
You get almost all brands under one roof at prices below what most brands would sell plus the collection in one place is enormous.
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March 2023 by Kawsar Ahmed
Ordered shoes online, we got shoes that seems to be warned / used, came to the store to return, they wouldn’t take it back. What a nightmare. Better go elsewhere!
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January 2023 by Alison T
The store was clean & organized. My only complaint: I checked the DSW website for some out of stock sizes, and some pairs were almost $20 cheaper onlineI still bought some shoes (in support of this physical store experience, which I prefer) but for expensive purchases I'd suggest price checking for the best deal
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January 2023 by Jingrui Ge
Great deals. Friendly and serviceminded staffs. I would highly recommend this place.
