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February 2024 by Penny M.
Zero stars. Worst customer service, rude and probably overworked pharmacy workers, impossible to speak to someone over the phone and the lines are always out the door. Drivethru takes at least 20 minutes. How horrible that we have to depend on these people for our health. Get it together CVS!
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January 2024 by Edwin Diaz
This location always appears understaffed and disorganized. They also shut down for 1 hour for lunch. I have had multiple occasions where I’ve waited 20 minutes for pickup of prescriptions
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December 2023 by Charles Carmosin
I find them most of the time courteous especially Annie ?
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November 2023 by aarius100
I went to the CVS Pharmacy on 230 Milltown Rd in Bridgewater NJ. My daughter had surgery the prior day and I went to get her pain medication. The pharmacist refused to fill out her prescription based on her personal opinion and beliefs, even though I had a prescription. Due to it being Thanksgiving, most pharmacies were closed or were closing early. After calling and driving for 3 hours, I was finally able to find a pharmacy which filled out the prescription. I will not let my daughter be in pain based on someone’s convoluted opinions. If she cannot do her job, she should not work there.
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November 2023 by Aarius100 W.
I went to the CVS Pharmacy on 230 Milltown Rd in Bridgewater NJ. My daughter had surgery the prior day and I went to get her pain medication. The pharmacist refused to fill out her prescription based on her personal opinion and beliefs, even though I had a prescription. Due to it being Thanksgiving, most pharmacies were closed or were closing early. After calling and driving for 3 hours, I was finally able to find a pharmacy which filled out the prescription. I will not let my daughter be in pain based on someone's convoluted opinions. If she cannot do her job, she should not work there.
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October 2023 by Nicklas Distasi
Absolutely terrible pharmacy customer service. They canceled my prescriptions claiming at my provider’s request, which didn’t happen. Then they refused to honor the resubmitted prescriptions the following day. I went back another day after receiving a notification from cvs that my prescription was filled. Went in to pick it up, then the pharmacist lied to my face saying that it was canceled and returned back to stock. Meanwhile I could see my prescription with my name on it in the bin. No idea what is going on there , but save yourself the aggravation and go somewhere else
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September 2023 by Megan Dowden
If I could give it zero stars I would. Worst pharmacy workers ever. Slow, disorganized, mixes up prescriptions wrong, always has outdated insurance info even though I have updated it numerous times. I have an autistic 19 year old that I have guardianship of. I have given guardianship paperwork numerous times to keep on file and still get issues when trying to get stuff for him. Got flu shots there, told me I could get proof of vaccine info in portal afterwards. Portal never updated it. Called pharmacy and was told I would have to come in to get receipts. Came in and they wanted my childrens id's as proof, not just their insurance cards. Totally ridiculous. Some workers are nice but most are very rude.
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September 2023 by flower girl
Female pharm tech had the AUDACITY to say “we’re really busy today, can you come another time” I needed medicine! Unprofessional and unacceptable! I went to the doctor and she prescribed me some medicine and said it’s important I start taking it right away. The very incompetent pharmacy technician told me I didn’t have any refills yet…I had never even taken this medication before and my doctor sent the script electronically during our appointment. The technicians are poorly trained and not very nice
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August 2023 by Veggie Cannible
Not surprised at the rating for this cvs. Completely unorganized have no clue what they're doing in the pharmacy. I waited there for 20 minutes at the drive through and they told me to move to the parking lot for 5 minutes then come back so they can help other people. I'm just as important as they are. Bad bad bad bad. Do better. On the flip note the workers there are nice but the whatever is making this place suck needs to go.
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July 2023 by Brooks Fletcher
The ladies at the pharmacy are nice, but so unorganized it makes the experience almost unbearable. Sent me off for over a hour because they claimed the prescription wasn’t ready, when the doctor stated it would be. Long waits in the line, and it seemed like almost every person that went to the desk had some sort of issue due to the pharmacy. I would highly recommend any other pharmacy. Save yourself the time and stress.
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July 2023 by J Singh
Terrible customer service and very rude unprofessional pharmacist- Vidya Shetty. She needs to be trained as a healthcare professional on how to talk to customers without yelling and talking over them. Should’ve listened to friends long time ago about this place. Not coming back here again.
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May 2023 by Fanta Berete
The way I was treated was horrible I just stopped by to take passport photos and be on my way to Philadelphia. Some guy told this kid that worked there to keep an eye on me while shopping very uncomfortable .
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May 2023 by Eugene Tawiah
I’ve yet to have a positive experience here. Either listed items in stock not found or really long lines and pharmacy wait times. They will say come back in 30m and then keep extending by 15min until it’s well over an hour. Happens often.
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May 2023 by Alicia L
The worst CVS I've ever been to. Severely understaffed and undertrained. Lines for the pharmacy are always long and there are a lot of quality control and customer service issues. Started going because it was on my drive home.The most recent time I went to pick up a prescription, the staff kept denying that they received my bf's prescription from the doctor for days while the doctor kept confirming it had been sent over. Finally when the pharmacy did confirm they received the order (4 days after it was sent), they didn't fill it. The next day we went into the store to pick it up and it wasn't ready. They said it would be a 45 minute wait so we said we'd go home and come back, at which point they told us they wouldn't fill it that day if we went home, we had to wait there. This was early afternoon on a week day. Really just awful policies and service.
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April 2023 by Jenny Zhang
The Indian pharmacist is rude, mean, unprofessional and total waste of my time! I will never come to this store!