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January 2024 by Dhrumil Chavda
Wrong timings posted here
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January 2024 by Agnes S
Disappointed customer
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January 2024 by Alan Braunstein
Overpriced, understaffed
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December 2023 by Matt
Terrible. Go to the Rite Aid right down the road instead of this.
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November 2023 by Mark Smith
I had the worst experience at a CVS with a cashier who appeared to be an older Latina woman. She was rude during our whole interaction. When I inquired about her name, she declined to provide it and mentioned she was the manager. To add to my it, she prioritized another customer who arrived after me. This kind of service is disgusting.
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November 2023 by Kevin Brown-Goebeler
Friendly and very helpful staff
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August 2023 by Justin Rogers-Cooper
A clean, functional, stocked CVS for conveniences. Prime location near 22 and 287. We’ve always had our prescriptions and other medical needs met promptly and politely.Left-hand turns out of the parking lot should be avoided at peak traffic.
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August 2023 by Melany Suarez
WORST PHARMACY EVER!!! Besides they are understaffed, they are VERY rude. Waiting time is unbelievable, every time you go there is a massive line. If you need your medication in a timely manner go elsewhere.
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July 2023 by Linda Colatriano
I have used this pharmacy for years. However the last few months they have not gotten any of my RX’s correct. When you try to call them you are on hold at LEAST 20 mins. Last call to them they would not take responsibility for their mistakes. They tell you call the doctor or call your insurance. I feel sorry for the elderly that don’t have someone to help them. So unprofessional .
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July 2023 by Linda C.
The worst. They have not gotten my RX's correct the last few months. I have used them for years. Will be moving on. Unprofessional , at least a 20 min wait to talk to someone.
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July 2023 by Felicia S.
Fully agree with this pharmacy rating. Completely unhelpful. I will be looking to move our prescriptions
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July 2023 by M
Pharmacy is wonderful!! Always has everything. Staff in pharmacy is polite and friendly. Store is clean. Bathrooms are not. Other staff is rude. Photo people are very helpful and nice.
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April 2023 by Stelard S.
Day 1 customer here- used to love this pharmacy- always friendly and it felt like a neighborhood pharmacy as the staff and pharmacist would remember me by name. Sadly, the quality of service has greatly diminished over the past few years, and today's events drew the line. Yesterday at 4pm, my 1 year old was diagnosed with an ear infection and an Rx for antibiotics was called in by the doctor. The Rx was not filled by the time they closed at 7pm (which is absurdly early, especially since every other CVS closes at 8 or later). I went the next day as early as I can, and unfortunately had just missed closing time by a few minutes. I decided to track down the store manager, which was a chore in itself, and see if there is anything they could do - including transferring the Rx to a different CVS so I can pick it up. I was met with the very rude pharmacist who confirmed, the Rx had not been filled (30 hours later), and there was nothing she could do for me because the computer was already shut down. Her only explanation was "you should have come earlier" and that "every cvs closes at 7." I informed her that she was very misinformed or a liar and proved her wrong with a simple google search. At this point I am not mad that they are closed and I got there late-my fault, not theirs, but the fact that the Rx literally had not yet been filled is just ludicrous and instead of apologizing that this wasn't filled yesterday, or even today so I could have had a friend pick it up for me, she makes it seem like I am problem for wanting my son to get his antibiotics. After I explained to her that I couldn't come earlier because I have a job and a sick child and then proceeded to made a total ass of myself yelling at this woman (not one to complain but you mess with my kids, you get a whole new side of me), ensuring she knew just how displeased and unacceptable this was. I then called another area CVS who kindly explained they can not transfer an Rx without this CVS' approval. So, I decided to call my doctor, who graciously recalled in the Rx to the Somerset CVS. When I arrived there, the pharmacist said they could not fill it because the Union Ave CVS had already filled it. Thats right- after I left, the pharmacist who said there was nothing she could do for me, filled my son's Rx but, because they were closed, I couldn't pick it up and it couldn't be transferred and the new Rx couldn't be filled because the insurance wouldn't cover it because one was already filled. I told the pharmacist that I would just pay out of pocket and worry about the insurance later. He then asked me to wait 5 minutes, and before I knew it he kindly filled it and charged me my copay. I can not imagine this situation had the Rx been for a nebulizer or inhaler or something even mote tome sensitive. This whole situation just proves that the staff does not care about the patients who utilize their facility and quite frankly, to defer filling a child's medication for 30+ hours is just unacceptable and negligent. They lost another customer.
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April 2023 by Dawn Dobrosielski
EVERY time I try to refill a specific prescription it's a huge hassle. This is a medication prescribed by my doctor and I've been on it for years. Another pharmacy gets it approved every month, but they are far away from me, CVS is my neighborhood pharmacy and also recommended by my insurance. I feel like I'm asking for street drugs when I go there. Poor service, no one listens, they just talk over me, it's unbelievable that people in the health industry could be so inconsiderate and difficult and almost combative when a patient is asking for something. "Here's why you can't have it" is always the conversation- How about "I'll see what I can do to get it filled for you". I'm in customer service, and I've been taught to help the customer any way you can, not tell them- yu can't have it, sorry. Rude, not helpful, never goes the extra mile. POOR all around.
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April 2023 by Erin Conner
Self-checkout machines are an absolute nightmare. Every CVS I've been to has this problem. They are slow, they are painfully loud, and their connectivity to the PIN pad is horrible, and I almost left the store instead of buying anything. If I didn't need the ATM at this location I would never be back