-
December 2023 by Premlata
Xiomara was a great and helped me to get a great deal on the mattress + adjustable base combo.I had been considering a Casper mattress for over a year, but her honesty and great customer service is what convinced me to pull the trigger!Once the mattress was delivered, I had a quality issue that she went above and beyond to help me resolve. Highly recommend working with Xiomara if you’re planning to buy from Casper 10/10
-
November 2023 by Erin G.
Our Snow mattress is the best mattress we’ve ever had! We have a one year old and sleep is a priority for us. We are so happy with our investment and Bridgewater Casper went above and beyond for us. We will be back to purchase from Kirk and his team for all of our bed needs!
-
November 2023 by Bayyana Davis
Xiomara and Kirk were phenomenal. Very attentive, personable, patient, knowledgeable, made us feel at ease,great bedside manner (literally). Would highly recommend this location and team! Thank you for your help.
-
October 2023 by Emily Hernandez
Amazing experience with Kirk at Casper! He was so personable and knowledgeable about all things bedding & mattress. He is truly so kind and went above and beyond to make sure that we went home with the proper mattress and accessories. He gave us a lot of time to try out different mattresses and genuinely cared that we went home with something we loved. 100/10 experience.
-
September 2023 by Bonny P
Kirk was very friendly and helpful when we first came in to check out the mattresses. He was patient and knowledgeable, and we never felt pressured. We returned within a week of our first visit and he allowed us all the time we needed to make the right decision! Casper is very fortunate to have such a passionate and friendly employee representing their brand !!
-
September 2023 by Brach
If I could leave a no star review I would !!The front desk lady with brown skin and curly hair had a horrible attitude (watch out for her!) and was so rude. She screamed at my wife for closing a curtain in store, who does that?! This establishment needs to do better for their customers I hope they are better trained and this one is fired. She left a horrible impression and I will not be shopping here again as it is very distasteful. Truly disappointing.
-
August 2023 by Ashley Flanagan
5 star hospitality! Kirk provides a personalized consultation to ensure he understands your sleep behavior and recommends the best solution. My husband and I are very different sleepers, and Kirk took the time to understand both of our needs and pair us with the best pillow. He’s also just a very nice guy and made it an enjoyable experience!
-
April 2023 by Brad K.
"Ah, the eternal quest for the perfect mattress - a journey that has led me to spend countless hours in the mall, laying down on more mattresses than I care to admit. It's like being on an episode of 'The Bachelor', but instead of roses, I'm handing out my approval to mattresses. Some are too soft, some are too firm, and some are just right...for a princess and the pea scenario. But the real question is, how do you know when you've found the one? Do you take it out to dinner first? Write it love letters? It's a tough call. And don't even get me started on the salespeople. They're like vultures circling their prey, ready to swoop in and convince you that the mattress with the built-in massage feature is worth the price of a small car. So if you're ready to embark on a journey of self-discovery and mattress testing, head on over to the mall and get ready to be wooed (or disappointed) by countless mattresses. May the odds be ever in your favor."
-
April 2023 by Malik Golding
Xiomara was so helpful in helping me picking stuff off for my home and bedroom! now my home feels like a true home!
-
April 2023 by Mikey Linder
I came in for sheets I wasn’t sure what I was looking for. Mya helped me out she directed me to percale sheets and an original pillow. I love them! They are so comfortable and keep me cool at night! The pillow is perfect! I got the best night of sleep last night! Thank you again Mya!!!
-
February 2023 by James Carducci
Kirk is a great brand ambassador he made my wife and I feel comfortable in the sales setting and even though Casper did not suit our needs I recommend a visit here with Captain Kirk as a part of your sleep journey because it may be what your body needs.
-
December 2022 by Sonia Amaguay
Kirk is very knowledgeable and helpful. He made shopping for a mattress a pleasure.
-
December 2022 by Kathryn
Kirk and Jomo delivered superb customer service! Thank you!
-
December 2022 by Alex Oquendo
Jomo did a great job helping me out today!
-
December 2022 by joshua emery
Jomo was the manQuick and easyLove the product
