Build-A-Bear Workshop Bridgewater offers a hands-on experience to create a unique plush toy by adding outfits, sounds, and scents. Customers can record a custom 5-30 second voice message for an extra special touch. The store is also a place to host a PAWsome party for birthdays, office events, or community gatherings, which includes a customized furry friend and a Special Heart ceremony. The staff are described as incredibly helpful, attentive, friendly, and very engaging with children, setting a warm and welcoming standard. The store is clean and the customer service is spot on. It is a very nice place with many stuffy animals and beautiful costumes, highly recommended for kids. Some noted that the scent station did not work well and that background mall noise can be heard in voice recordings. Overall, it provides a good and memorable experience.
We’ve been here a couple times one of the staff members was fun but the attempt to upsell was obnoxious. Wish the employees were more into it and excited… kind of disappointed in the lack of enthusiasm especially when it’s a birthday for a kid. Rockaway has better staff
February 2025
My son loved this place but the only problem was that the thing to make your bear smell good didn’t work so well. Might go back to swap for bubblegum scent. Overall good experience.
June 2024
I went with my kid to a birthday party here. My kid loved the place so many stuffy animals, and beautiful costumes for stuffies. very friendly staff and they engaged with the kids very well. I highly recommend this place for kids. Overall very nice place
