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November 2023 by Nicole Marra
This is our 2nd time going back since we moved to NJ. The staff is very friendly. We worked with Denise who is very informative. She answers all of our questions and assisted with choosing a mattress. The experience was awesome and the customer service at this location is great.
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November 2023 by Hannah Lelah
Bob’s is fantastic because Noah works there. He was absolutely wonderful. Very helpful and not in your face at all. 10/10 would go again.
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November 2023 by Cameron Hall
Staff very helpful. We found the mattress and protective covers we needed with ease.
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November 2023 by Michael Ratliffe
Yusuri was a very helpful and professional sales associate with a great deal of knowledge without being pushy or aggressive. He made our experience so pleasant and personable that we decided to purchase the same day.
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November 2023 by Melissa Batty
Upon entering the store we were greeted by Keith. He was very helpful and let us browse without being the usual hovering type of salesperson we've become accustomed to. He did check in with us to ask if we had any questions, but then let my husband and I continue our browsing without interfering. We ended up making a purchase while we were there. One of the better experiences we've had making a purchase in store in a while. Thank you to Keith for making the transaction easy and quite enjoyable!
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November 2023 by Alondra Sanchez
Beautiful pieces of furniture, first time buying here for my home. Have purchased before for others. Interested on seeing the quality. Wish some sales associates would do better at showing all options available based on what the costumer is looking for and able to answer important questions on the materials wear and tear.
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November 2023 by Jasmine Reynolds
The location was clean and well organized. I was greeted by Kevin L. who lead me to my very specific furniture set I referred to by name. He was kind, knowledgeable, and patient. I felt comfortable asking several questions and he gave me the space I needed to think about the purchase, before I signed the papers.
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October 2023 by Vivian Brito
This was my first time at Bob’s furniture store in Bridgewater. My experience was very positive. I was able to look at the furniture at my leisure. Jon was very helpful and answered all my questions and concerns I had with one of the items I purchased. I was also surprise to see so many selections and very nice pieces at the store. Will definitely return and purchase other items that were of interest.
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September 2023 by Colleen Runyon
We purchased an ottoman from Bob's. Everything was great except they were going to charge us $110 for delivery. This was 1/4 of the price of the Ottoman just to have it delivered. We opted not to have it delivered for this reason. That's a lot of money for the delivery of 1 ottoman.
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September 2023 by Jennifer Vail
Had a wonderful experience yesterday at the Bridgewater location. All of the staff were super welcoming and helpful, without making you feel like they were pressuring you or following you around everywhere, they left us on our own to shop. We did end up buying a sectional sofa and Felicia was so knowledgeable and was great to deal with in the buying process. We also met a couple of the senior management staff members who were polite and friendly.
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September 2023 by Christine Voelker
The salesman, Danny, was very nice and super helpful. We bought a queen mattress and box spring. He didn’t try to sell me anything I didn’t want. My husband picked it up at the warehouse and he couldn’t be happier with the experience. He said everything went very smoothly. We have felt with Bobs before and will again.
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August 2023 by Tara Ramirez
I had a wonderful experience at Bob’s Furniture in Bridgewater. Keith, the salesman, was very friendly and knowledgeable. I didn’t feel pressured. He answered all my questions and concerns. My order was placed and there were multiple options for my delivery since I am not completely ready to move to my new location. I highly recommend this Bob’s store and salesman.
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August 2023 by Danielle D
I was very happy with my experience today. Sean is pleasant, friendly and easy to work with. No high pressure sales. Very happy with the purchase of my couch and he made the process seamless. I'll definitely be back.
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July 2023 by Sheryl K (Sheryl)
I was very pleased with the customer service! Sean F. was extremely pleasant, no high pressure sales (or any pressure actually). Overall I am very satisfied. Sean made the experience simple and pressure free and for those reasons I will return to Bob's for my future needs.
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July 2023 by Stanley Schmit
Sadly, Leila was very aggressive today. I previously worked with Spencer, he sent me a link in my email to purchase and Leila held me up to resend a link for herself. She continuously pushed the credit card three times even though I told her I was paying in full with cash. She said “Stan, I’m doing my job.” I don’t believe that as I’ve visited the store in the past and had much better experiences. It was disappointing to feel this much pressure. I’ll still most likely make a purchase here, but certainly make a point to use the email link from Spencer.
