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March 2024 by Antonella C.
Special thanks to the two women in the beauty department. I was at Clinique and the MUA was on break i believe. I was in a rush and two women from other counters came over and were determined to help me with my purchase. I told them my color and it wasn't there. we matched me to another color and that wasn't there either, finally we found a third color that matched my skin tone and they asked what else i needed. i mentioned a bunch of other items and they helped me right along. they were so sweet and due to my colors being unavailable they hooked me up with some samples. I wish i got their names, but they both had beautiful blue eyes, and were just the sweetest for not giving up on my needs.
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October 2023 by Chrissy K.
I stood in front of the Gucci sunglass case for about ten minutes and saw one customer and no associates so I left
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October 2023 by Paul Sublett
Best sales guy in mens department. Great help
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October 2023 by K C
very poor customer service. the woman at laura mercier would not acknowledge me, was looking at testers for at least 5 minutes so i decided to finally ask her for help! she kept her head down looking at her tablet, did not even bother to lift her head up or make eye contact with me but she did verbally respond "just give me a minute." sorry to bother & inconvenience you at your place of work!
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October 2023 by Gerard Flanagan
Found perfect gift at Bloomingdale's after having been unsuccessful at other jewerly and department stores. Very helpful and knowledgeable staff added pleasure to the experience.
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September 2023 by Sondra Mendelsohn
Went today to look for a formal dress. Noticed that they didn’t have a petite section, as some department stores have, so asked a sales associate. She said that they don’t stock “petite, maternity, or plus sizes” and that I may have luck on the website. Cool. Way to be inclusive. I guess I’ll take my money elsewhere.
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August 2023 by Bravo C.
I placed an order online for my usual size 6 but when it came it run a bit big for me so I returned it at the store and got refunded. So i placed an order again and this time on the phone in NJ associate and a size 5 1/2. When the item arrived I couldn't believed what I saw. The store actually sent me a "FLOOR SAMPLE" item, the shoes was so "DIRTY". I just can't imagine and not expecting that BLOOMINGDALES - is a luxury retail store that supposedly specializes in selling HIGH-END goods that are characterized by HIGH QUALITY and HIGH DEGREE of exclusivity and DEVALUE their standard. Not so Happy about this experience as a loyalist. NORDSTROM still the NUMBER ONE LUXURY Retail Store with a SUPERB Customer Service. NOTE: I tried to post this review on their website but they did not approved it, they only approved and want good reviews. Filtering customers review. Not good. Www.bloomingdales.com
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July 2023 by Chanda Varma
Thank God Bloomingdales is almost all done. Just plain bad service. Old dinosaur...good bye
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May 2023 by Katie Romano
If I could give it 0 stars I would. Gave me a hard time about returning a fragrance because it was not in the plastic. Most places don’t care as long as you have the box and receipt. It was not even a week old and they send it back to the distributors anyway. Told the woman I was gonna exchange it. Doesn’t matter though. The one at willowbrook won’t give a hard time and I’ll go there. Stay away from the one in bridgewater not customer friendly. Whatever commission this dunce made on the sale she’s going to lose at willowbrook.
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May 2023 by Fay Larrow
Great offers but it was hard to find someone to help and who wanted to help
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April 2023 by Pam G.
I was recently in the Bloomingdales Bridgewater location and was very fortunate to cross paths with the BEST salesperson EVER! She was in the Theory department but was so helpful to me in choosing two Ted Baker dresses. Her name is Nitsa...and I highly suggest you seek her help. Had it not been for her, I would have never found the dresses she suggested.
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April 2023 by Emillie M.
Kinga and Barbara over in the beauty and fragrance departments are amazing. They always find the perfect products for my needs and are very patient with someone as picky as me. Left with two lovely new fragrances and two lipsticks today. Will seek them out again and again every time I pop in.
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April 2023 by Carol Moore
Didn't have a good experience with shoe department. Purchased shoes online and ultimately had to return instead of exchange for the appropriate color . 3 "Saleswomen" just stood there with rude distasteful faces. I will be letting corporate know and won't be patronizing this store.
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January 2023 by Terry Lynch
I love Bloomingdale's. The people are great and the purchasing experience is fun and professional.The clothes are high quality and a great selection of gowns hard to find elsewhere.
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January 2023 by M Elb.
The store is very clean and organized,Customer service very professional and friendly,Merchandise are very limited, not a lot to choose from.Wasn't really that busy considering that is the holiday season!