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February 2024 by Dan Erazo
The staff over at Barry’s Appliances were very friendly and extremely knowledgeable. Our salesman Joe was personable and able to find a refrigerator suitable for our needs in a very short amount of time. I would highly recommend Barry’s Appliance vs any big box store. We will be back again for future appliances.
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February 2024 by Heddy Park
This is first time I ordered a major kitchen appliance at Barry's. It will arrive at the end of March, but the purchasing process was very pleasant thanks to Gina. The maker/model that I wanted to replace with had been discontinued, so it took me a long time to find a solution. She understood my problem, and thought through alternatives with me over a long period of time until I narrowed down to the best solution. Thank you, Gina!
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February 2024 by Veena R.
Julia was VERY helpful and processed order immediately w/ next day delivery. THANK YOU SO MUCH! Great place to buy appliances!!!! Great price also!!!
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February 2024 by Mark T. Clark
Have had great buying experiences at Barry's Appliances. Our most recent purchase was a new Beko refrigerator, Kitchen Aid dishwasher and Frigidaire gas stove. All are performing great.The most impressive experience was dealing with Gina Delusant who made the buying and scheduling delivery of all three smooth. We had some issues on our end but Gina and team worked with us to get the installation and delivery completed. Thank you Barry's.
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February 2024 by george lionikis
Joe was very helpful in finding us the cook top we wanted and getting it installed timely. Have used Barry's in the past for all appliances for a complete kitchen we renovated in another home and always makes it so easy
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February 2024 by Steve Schneider
Barry’s has been my go to appliance store for decades. They have a friendly, supportive and knowledgeable staff that are very helpful, and I have been happy with all of our purchases. That’s why I continue to purchase all my appliances there and recommend Barry’s to my friends and neighbors.Barry’s pricing is very competitive, and they provide excellent customer support from the time the order is placed, through delivery and installation, with follow-up if any service is required. I recently purchased a new dishwasher, microwave, induction range and oven, wall oven and refrigerator for a newly renovated kitchen from Barry’s and have been very satisfied with their support. I want to mention Chris for his very helpful and knowledgeable sales support, Jen for her helpful service follow-up, Fred for his care in delivering and installing the appliances, and Jason for running such a customer focused store.
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February 2024 by Bailyn Zendt
Ryan recently helped me purchase a new washer for my parents. Him and his sales team are extremely knowledgeable and the delivery went very well. Will be going back to Barry’s in the future!
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February 2024 by Rob Kirchberger
Another great appliance purchase from Barry’s! This time replacing a clothes dryer and time was of the essence! Thanks Gina for the great recommendation and for the white glove support - purchase, installation, follow up… quick and easy. top notch as always from Barry’s Appliances.
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January 2024 by Jennifer
I recently shopped at Barry’s Alliance and the experience was great. Joe was extremely helpful, and it made my experience so much better. He carefully listened to my needs and helped me find exactly what I was looking for.He treated me as if I was family.Thank you, Joe for your exceptional service!
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January 2024 by Debbie Malaiko
AMAZING customer service and follow up! I can't say enough about the whole experience from the purchase to the delivery. Thank you!!!!
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January 2024 by Christopher Vitale
We purchased a Bosch Refrigerator from Barry's. Our initial experience was good with our salesperson, Joe. Very nice and communicative. We found the fridge for the same price at Best Buy with cheaper installation so they worked with us on the install price. We wanted to support a local business rather than a big box store.When the delivery crew arrived with the fridge it was discovered that the unit was damaged (enough not to accept). The delivery man was honest and said we should not accept, which I appreciated. At first the earliest they would be able to get us a replacement was a week from that date (we had been without a fridge for a week at this point). Upon pushing further they were able to get a fridge for us in two days.I was told by Chris in operations we would be put first on the list for delivery that day. When I received the call THAT MORNING our window was late afternoon. I don't work from home and this was now the 2nd day I had to turn my work schedule upside down to meet them for delivery. Chris said he would personally inspect the fridge at the warehouse to ensure it was not damaged before sending it to us.The 2nd fridge came and was installed. After installation I noticed a dent on the outer freezer door. I called and they ordered a replacement and gave us a small credit. I went to the grocery store, was gone about 45 mins or so, and returned to a major leak in my basement ceiling from under the fridge. I took photos, video, and called the store. They sent the delivery man back (after hours) and he fixed the plumbing issue that was caused during installation. We had a filter behind the fridge at the end of the water line plumbing that was hit during installation causing a leak. I reached out to the store about the damage to my basement ceiling and floor. After several days of back and forth I was astonished at their solution.The delivery man, who works for another company, came to my residence and told me that the cost would come out of his paycheck. This is one week before Christmas. I was not comfortable with this solution. A) He isn't any more skilled in this kind of work than I am and B) he should not be paying for this out of pocket. I did not feel he was careless when installing - it was an accident...one that either Barry's or the delivery company should take responsibility for and have professionally fixed.I called the GM at Barry's and articulated my displeasure where they tried to offer me a 5 year warranty on the fridge. No responsibility taken for the damage to my home - a repair that would likely be a few hundred dollars at most. The repair wasn't the issue to me - I could do that myself, but time is time and I was frustrated at Barry's inability to make this right. When I reached out to get our replacement freezer door installed the earliest time they had for someone to come do the repair was over a month away just furthering our displeasure.All in all - we had a very frustrating experience and will not be a repeat customer. My recommendation would be to save your money and go to the big box store. At worst, you get the same service at a cheaper price.UPDATED AND RESPONSE TO OWNER - 1/4/24You didn't try everything possible to satisfy me. You didn't fix my ceiling and threw the responsibility on a minimum wage employee. You tried to give me a warranty on a fridge that should last longer than 5 years - basically meaningless....and it's been 3 weeks and I still haven't received the warranty. And thank you for ordering a new freezer door "to make me happy." Is it too much to ask for an undented appliance to be delivered? You failed at that twice.I'll take my chances with Home Depot next time.
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January 2024 by Kim Lawrence
Great service! My appliance broke and they had someone out within a few days to repair it. Very happy with the customer service.
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January 2024 by Josh Wetzel
Can’t thank Joe enough for the great price and quick delivery. Would recommend to friends and family.
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January 2024 by John Dale
Absolutely great service and deals. Joe was great, will be back
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January 2024 by Colleen Littlefield
Gina was an absolute joy to work with to find our new range, dishwasher and microwave. From the moment we met her she was so helpful and very knowledgeable. She set us up with appointments at Miele and Wolf, which were wonderful. Our kitchen renovation took a little longer than we were expecting and Barry's was great about holding onto them until we were ready. Install was seamless and even after install we had 1 thing to be corrected & Gina got right on fixing it. We are coming back to Barry's for all future appliance purchases. Thank you, Gina!