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January 2024 by Deborah Feng
Keith was so great through our experience. I’ve had two previous bad experiences with other sales members with Audi and reluctant to go back when shopping for my new car. But Keith totally changed my opinion. He was very friendly and went out of his way to make sure all my questions were answered and most importantly, helped me get a great deal on my car. I highly recommend him!
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January 2024 by Josh HildeBrand
The truth is that I can't give thier sales team a good review, because my experience was less than stellar, yet thier service team is another story. Ralph is hands down, the most attentive tech. His attention to detail and willingness to take care of his customers is really what should be the standard. Great experience and great service.
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January 2024 by joe sabz
Thank you so much for my new etron. Audi Bridgewater is the best dealer , they were by far the best price. Kim and Keith were friendly and they provided me with the best service and price , I will make sure to send all my friends and family to them. If you need a new Audi make sure yo ask for kim!
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January 2024 by Gary C
I recently purchased a certified 2019 RS5 at Bell Audi in Edison N.J. From the very beginning the sale was plagued with many problems. For example, It’s been 4 months since my purchase and I’m having issues with the suspension on the car. Determined not to give that dealership another cent of my money I began looking for somewhere else to service my vehicle. After some research I landed at Audi of Mendham/Bridgewater. Even though my 2019 RS5 was “certified” when I purchased it, the suspension issues I’m having are not covered under warranty. Of course. Then I was introduced to the fixed operations director in charge of both dealerships. She recognized that maybe the issues with the suspension on my vehicle that has just 19,000 miles aren’t run of the mill or a result wear and tear. Like a superhero she swooped in and problem solved. Without a second thought she contacted Audi on my behalf and they agreed to repair my vehicle, therefore forming a relationship between us two parties that I’m hoping will last for many years to come. I’d also like to give my service advisor Mr Hyatt a shout out for his professionalism. He was awesome. (Full disclosure: I am currently waiting on the parts to arrive. They haven’t been installed on my car as of this writing. I will continue with this review when the work is done on my vehicle). UPDATE AS OF 1/22/24. Unfortunately after many attempts to diagnose the issue I’m having with the car and many different parts installed on the car the service department at Bridgewater Audi was unable to successfully diagnose and repair my vehicle.
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January 2024 by Michelle Curry
This was the best experience I’ve ever had while getting service done on my car! Anthony was my service manager. He was thorough when making recommendations and I trusted that when he said, “I highly recommend getting this done” that he was being honest and not simply trying to up-charge me. They have a shuttle service within a certain radius, so I was easily able to get back home while my car was being serviced free-of-charge. My driver was so friendly. 10/10 recommend this dealership for Audi service!
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January 2024 by Richard George
My advisor Ralph was great. He kept me up to date on the progress with my vehicles service which made it a great experience. The Audi Bridgewater team in general (especially the Service Manager) are very professional and pleasant to work with. Over the years, I have been to many other Audi Dealerships for my car service, but Audi of Bridgewater Service Team is by far the best!
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November 2023 by Kim J.
Stay away from this place. Went the day after Thanksgiving 2023 for basic car service. Didn't get past the service counter. The intake clerk was rude and the manager supported this horribly behaved human. Seems like he says what he wants however he wants to whomever he wants. Had to go to another dealer to get the very same service because trust was lost in the first 5 mins. Train your staff on professionalism or fire them. No need for that kind of energy. Wait a waste of my time.
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November 2023 by Alan S.
I had a number of issues with the A6, so I decided to get rid of it and take the loss. While Audi Bridgewater only offered me $46,000.00, another local Audi dealer gave me $57,000.00. They had a RS5 Sportback, fully loaded and I made the switch. That was six months ago and it's the best move I've ever made. I loved the A6, but this is a fun sports car and in a couple years, I'll get an RS7.
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October 2023 by Jason Hobbs
I had a great experience at Audi Bridgewater. My service rep Ralph was courteous and knowledgeable and helped make the pain of paying for new tires a bit more bearable. I was shown video of the work that needed to be done, and it was finished in a timely fashion. They went the extra mile and fixed something I forgot to mention when I made the appointment .I wholeheartedly recommend having your vehicle serviced there.
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October 2023 by Mava Nica
I will never go to another garage again! Julio at Bridgewater Audi is a professional service advisor who listens to all my concerns regarding my car. I visited them the other day, and I had my vehicle inspected by their most qualified mechanic. As a result, they have provided me a complete report of the current condition of my car. They were thorough and professional with the assessment of my car. Their pricing for repairs was more than fair. The truth is, I take it to them for service and maintenance. They’re honest, care about my safety and it shows from the start. Lastly, I trust their work, they give me peace of mind, and I love the service I get at Audi of Bridgewater. I strongly recommend them to anyone having issues with their Audi because they have never let me down.
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October 2023 by Melissa LaMarca
Went to Audi of Bridgewater looking for a car as my previous lease elsewhere was coming to an end. I had an A4 about 6 years ago and loved it so I knew Audi was top of my list. I originally went in for a CPO but after working with Alex N he was able to help me decide on leasing a new Q5 and I am so happy with my decision. He was super friendly, knowledgeable and gave me a great deal. Sam also came over to introduce himself and he was very friendly as well. Overall from start to finish, the process was seamless and everyone was extremely helpful in making this an easy process. So happy I decided to rejoin the Audi family.
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September 2023 by Dale Bartlett
I had an excellent experience at Bridgewater Audi. Ralph in service was outstanding to work with. He kept me informed and even made multiple calls to my extended warranty company during the process on my behalf. I would take my Audi there again and recommend them to anyone.
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September 2023 by Eric Olgun
I worked with Juan and Sam the Sales Manager. They were excellent from beginning to end. I would highly recommend Audi Bridgewater, very professional and they are not pushy or try to play games like most other dealerships with bogus add ons. They answered all of my questions honestly and they were straightforward. If you’re in the market for an Audi, go see Juan and Sam!
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September 2023 by Elizabeth Healy
Juan was super accommodating and insightful. I called him wanting a specific car and he was so well prepared with the vehicle and information to make the process go as smoothly as possible. I went to a previous Audi dealership and had a horrible, border line harassment experience where the salesman would not stop contacting me after telling them their inventory was too limited. I didn’t feel that way with this location. The business manager who handled the banking side of it was also incredible. The next time we need a car we will be going to this dealer!
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September 2023 by Joan McLoughlin
Sabina Manzo at Audi Bridgewater is an excellent representative! She fully engaged me upon my arrival and kept me abreast of the studs and his long the service would take. She is super pleasant and expeditious. What a pleasure. Btw the service was also excellent. My car never ran better!!!