-
March 2025 by Eric C
Today I Went in looking for a printer as recommended by an IT professional
The "Tech guy, Chris" after I told him exactly what I was looking for told me in no uncertain terms that a tank type printer if not used, and I quote "at least every other day the cartridges will explode" and then tried to sell me a machine that is over 4 times the price. Looked at posted reviews for the machine and zero mention of exploding parts. Called and tried to talk to the manager named Dan, however the male associate who answered the phone refused to call the manager. Absolutely horrible service. the machine I was looking at is a HP and i believe HP should sue Staples for slander
-
December 2024 by Aliza Lipschutz
Unhelpful and bad customer service
-
October 2024 by Sandra Beatriz
Bad service
-
October 2024 by francis brobst
Absolute worst service
-
October 2024 by Chanel H Rhoden
I feel that it’s always a waste of time to come to this location. Either > 3 people working and Amazon shipping via UPS system is down.
-
October 2024 by P. Casey Hurley
nice location and good set of supplies
Consumer Marine Supply
-
June 2024 by Marge Brady
A recent trip to Staples was very successful. I was looking to replace a failed printer. 9i found one that met my needs, was on sale and offered a trade in, enabling me to unload the broken printer through their system. I was very happy with the whole process.
-
May 2024 by laurel w
I had such great help that day in the store!!! I will tell anyone who will listen.
-
April 2024 by FREEDOM AIR Heating & Cooling
Since they closed the store in Forked River we have to go to Manahawkin. The store is clean, well stocked, and the staff are very polite and helpful but not overbearing. They are also very patient as I needed assistance in downloading the new app as well as getting that set up and linked to our old rewards. My favorite store.
-
April 2024 by Memey
Super helpful very respectfull amazing customer survice
-
April 2024 by Virenel Distributors Virenel Distributors
Never again to send via ups
29 minutes waiting and bad attitude
-
March 2024 by Mrs. C
Tom who works in the printing/copying area was very rude and did not seem like he wanted to help me with my prints. He was cutting banners and asked me to step aside while he continued to cut as if I wasn’t standing in front of him waiting to be serviced. I had a few questions about the printing process as I had never printed at Staples before. It seemed like I was annoying him with each question. He spoke fast and was so busy with his banner project I felt like a bother. A customer should never feel this way! I spoke with a supervisor and told him how I felt after my interaction with Tom, in hopes this wouldn’t happen to any future customers. The store supervisor proceeded to tell me Tom had never received this type of complaint before and made it seem like I was overreacting. The supervisor also told me that Tom was working on an order of about 10 banners. Really??? I was furious!! I will not be returning to Staples the entire staff could use additional training in customer service.
-
February 2024 by A B
This review is in regards to specifically amazon returns. Since they started offering them, this has been a great option, however every single time I’ve been in with a return with the exception of one time, the person helping me has been rude and unwelcoming without fail. The first time I ever went in to return, I got a man who was exhaling every 30 seconds like it was such an effort that I had asked him to scan my phone and pick up my tiny item and place it in the box. Numerous other times, when someone has to come over to the desk it’s like i as the customer am straight up bothering them. Today I went in the the woman doing this job treated me like I was the stupidest person on the planet. She also acted like it was the biggest bother when clearly nothing else was even going on in the store. I am sick and tired of being treated like crap every time I go in for an Amazon return. Whoever the manager is at this store please instruct your employees to put a smile on their face and do their job and act like the customer isn’t an enemy.
-
January 2024 by VY T
Ordered print 2 pages of word docs went there two ours after and the lady would not print supposedly she can only print at 3 pm I was there at 1:45 what a joke
-
January 2024 by Veysel Taner
Ordered print 2 pages of word docs went there two ours after and the lady would not print supposedly she can only print at 3 pm I was there at 1:45 what a joke
