Sleep Number in Brick Township, NJ, specializes in improving sleep experiences with their adjustable beds and unique SleepIQ™ technology. Customers appreciate the ability to adjust each side of the mattress to their ideal firmness, support, and comfort. The store offers a variety of options, including high-quality bedding and pillows to enhance the sleep experience. Anthony, the manager, receives high praise for his exceptional customer service. He is described as knowledgeable, helpful, and patient, especially when assisting families. Many customers highlight his ability to listen to their preferences and provide valuable information, making the selection process smooth and efficient. One customer noted that despite the higher price tag, the investment in a Sleep Number bed is worth it. However, some customers have reported challenges with Sleep Number's customer service outside the store, particularly regarding warranty issues. One customer faced significant delays and frustrations but found relief after reaching out to Anthony, who promptly arranged assistance. Overall, the Brick Township Sleep Number store is recommended for its personalized service, especially under Anthony's guidance, while also noting that experiences with customer service can vary.
Anthony was so helpful; once we told him our needs, he proceeded to make sure we had everything we needed.
July 2025
John at the Brick store was fantastic! Very knowledgeable and helpful. He listened to what our preferences were and helped us narrow down options quickly and efficiently. Can’t wait for our new bed!
June 2025
The pillow I selected is comfortable and great quality. The sleep professional, Anthony W, was very helpful, friendly, and thorough. Highly recommend.
