Marshalls is a store with a wide variety of items, from winter jackets and jeans to shoes and food, often at great prices. The selection is frequently praised. Experiences with the store environment vary; it is described as neat, clean, and organized by some, while others find it overwhelming. Service and checkout experiences are mixed, with reports of both excellent service and slow, problematic transactions. Customers note that inventory changes, so frequent visits may be needed to find specific items.