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April 2023 by B B
Update! Worst garbage company I've ever dealt with. If you can get though after they hang up on you 20 times. Then they do your taxes wrong saying you will get a return then the irs reaches out to you saying CSI messed something up and you actually owe money.
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March 2023 by Lauren DiLorenzo
Jack was personable, knowledgeable and fast. Thanks for the great service!
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April 2022 by Herb VanGent
I came to the brick office on March 17, 2022 to have my taxes done. I was told I would have a packet the first week of April which never came today is April 20 I am sitting in front of the office at 9:30 AM and the office is locked. I have called several times, I have emailed several times, and I never get a response. I have no idea whether my taxes were filed or not. This is very frustrating to say the least. I would not recommend this company to anyone as they have zero customer assistance. Note, my previous comments that were posted evidently have been deleted. Great way to run a service organization!
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April 2022 by Herb V.
Used this location to complete my tax return this year I had all documents in order so the rep only needed to enter this in computer and was completed in approximately 20 minutes I paid $325.00 and was told I would get the completed package the first week of April Never got it and several calls saying they emailed docs to me never received I would not use this group as they have zero customer care Be Aware Do not use Had to give 1 star. I would rather give negative star!
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February 2022 by Tiffany Guzman
The Accountant we see for our taxes is Amber and she is fantastic. We have always had a great experience with the CSI group. I've never had a problem making an appointment and everyone I speak with is very helpful. We have only been to the one in Woodbridge.
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February 2022 by Tammy C
We have been using CSI for our taxes the past 6 years and have no regrets. This past year we used Robert Grecco’s experience for the closing of our home. Truly a professional firm, highly recommend.
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February 2022 by Tim Conlon
CSI has been doing our taxes for years; I wouldn't want to go to anyone elses.
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February 2022 by christina martka
Always excellent service and expert advice.
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May 2021 by Mary Ann B.
We have used CSI Group in Brick NJ for the last 2 years and can tell you our experience has been wonderful. The staff is always pleasant and friendly from the front desk to the CPA. There prices are pretty much the same you would pay elsewhere. We find them to be very knowledgeable and helpful (giving us advise where needed) and will continue to use their tax services. CSI in Brick NJ keep up the good work.
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February 2021 by Thomas Abatemaro
The team of caring and skilled professionals is always available to answer all your questions. My family has used this firm for many years snd intend to use them for many more!
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February 2021 by Alissa Lardiere
I went here last year and Jack helped a lot. Everything was quick and easy and he was able to assist with lots of questions. Going here again this year.
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August 2019 by Beth Anthony
CSI Group has the WORST customer service I have ever experienced. Our taxes took three months to complete while numerous phone calls and emails were ignored by James. We ended up having another accountant finish our taxes instead.
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May 2019 by Kenn L.
We heard good things about CSI when it came to preparing Wills. Well we met with an attorney, discussed what we wanted done and left him our existing Wills. 5 weeks have passed and not a word from CSI. I've called a few times but keep getting the Run-around that the lawyer is out sick. (For 5 weeks??) I guess no one else can do the job. We're giving it one more week. If nothing happens by then we plan to get our Wills back and go somewhere else. So at this point we're not happy with the service provided, or lack of service.
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May 2019 by Teresa Migliore
My previous review was deleted. Not a fan of this group at all. There is a severe lack of communication. The only person that we spoke to that provided us with information was a “helper†to explain the outcome of our taxes. As far as the multiple times to contact the actual CPA that never happened. We were literally “blocked†from speaking to him. The receptionist did everything in their power to avoid that. Another thing, we were called to pick up our taxes and given operation hours. Well, I show up before work and no one is there. Apparently, the hours given were incorrect. Go elsewhere with someone who does care.
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March 2018 by Jay D.
Always did my taxes myself, and last year decided to have a professional do it, so I made an appointment after hearing Bill Spadea rave about them on 101.5. They got me in within a couple of days, and found some mistakes from last year . Made some suggestions (IRA and health savings account) that I never had on my own. Were cheaper than when I used HR Block some years back. I also call them a few times a year when questions come up, and they never charge me. Great experience.. recommended my whole family to them. Ended up using them to do some estate planning later on, and everyone I dealt with seemed very nice and helpful.
