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August 2023 by Shirley Littleford
Penny is a 5 Star manager!! We love her she is so helpful!!
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August 2023 by Alisha Grabowski
Great customer service and so kind, considerate and funny!! I would recommend Columbia to anyone!!!
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June 2023 by Kathleen Walters
Penny was friendly, helpful, and answered all my questions. I rented a 5x10 unit for one year. The storage units were clean, and the facility was well-lit. I would highly recommend Columbia Self Storage in Bordentown.
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June 2023 by Alexis Smith
Been there for years- great service and safe, reliable units. Penny is so nice and a big help!
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June 2023 by Heather Smith
Great place! Penny is aces and is there anytime you need anything! I’ve been renting here for years!
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May 2023 by Wendy M.
I work with an organization that has rented a unit here for several years. Penny, the facility manager, has always been very helpful, friendly, kind and professional.
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May 2023 by Christy D.
I'd leave no stars if it were an option. The front units that are visible from 206 are painted and give the appearance of a well maintained facility. All of the units to the rear have rusted out steel so anyone could break in to your unit pretty easily. Some have insulated roofs, some don't. You will receive an unswept unit because the property manager is elderly, extremely rude, unprofessional and lazy. The corporate office doesn't care. Possibly family owned and managed as I see the complaint on yelp from 5 years ago that is clearly the same rude attitude I've dealt with in the many months I've been there. I even had a decaying dead mouse in one of my units when I rented it. Also, when I took receipt of another unit, the door was broken. After SEVERAL complaints to the so-called property manager, weeks later, I took time out of my busy schedule to be there for them to fix the door. When I asked about the rusted steel that holds the door I was told by the same so called manager thar they don't make parts for the doors anymore because they are old. Total BS! Another unit I had there was missing all the insulation and it was FILTHY. When I complained, the manager claimed she contacted corporate and they wouldn't do anything. When I finally contacted corporate, they knew nothing about it . They had the ignorant, incompetent manager call me herself and she talked to me in a very rude tone and said "she told me the unit was filthy prior to me taking it". So she clearly has no integrity and no honor on top of that. Nothing worse than a liar! Also, if your payment is even one day late, you will be locked out!!! There is no grace period like other facilities or any professional company. The facility is not well lit at all especially the back rows. There aren't enough cameras. When no one was at the office during the listed hours, (happens a lot) I asked corporate to check the camera to confirm that I had vacated one unit. His response was that he couldn't see that unit on camera. How safe is that. The facility backs to the woods and apartments. Some of the fence is knocked down. So the cameras should be EVERYWHERE and the lighting should be beyond BRIGHT! From 6-11 you can access your unit that you will pay a lot for. After that you have to pay them extra each month for night access. So if you work shift work you're screwed. Also the prices are more than cube smart who offers a beautiful well lit, facility and use of a moving truck and their staff is courteous and professional . U-hauls prices are around the same as Columbia but Uhaul has free 24 hour access, cameras everywhere, super bright lights and courteous , professional employees. In summary, it is a below standard storage facility with big prices, a very unprofessional manager and a corporate office in north Jersey who really doesn't care about anything but taking your money and dodging your complaints. My advise... DO NOT SIGN , LOOK ELSEWHERE, YOU DESERVE BETTER!
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April 2023 by Gregory Hogan Junior
Easy drop off, friendly staff and great communication. Penny was great and helped me recover a personal item I left on the truck. Thanks!
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October 2022 by Nicole Weaver
Penny is always such a pleasure whenever I need to stop into the office!
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August 2022 by Peter Barbera
Penny was great to work with. She was very accommodating during a very difficult time for us. I highly recommend this facility. Very convenient access to the units and top quality customer service!
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July 2022 by Tina “T” Cross
I had a great experience talking with penny she was very helpful .
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June 2022 by Ben Person
DO NOT USE THIS PLACE. They charged my credit card three times with random charges.
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January 2022 by Kevin Case
Very nice people and they are very friendly. I definitely recommend this place
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November 2021 by Anthony Price
Always nice when I go there to do repairs on uhaul equipment
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October 2021 by Rita DallePazze
Penny is a pleasure to work with. She helped us renting U-Hauls and our storage units. She is amazing and will do anything to help you!
