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November 2023 by Joe Malagrino
Picked up my car this morning. Everything was done and handled professionally. And the whole process was made easy by Sara. She called or texted me at least 2 times a week and explained what was going on with my vehicle the whole time. Also they allowed me to come in before they opened to pick up my car ?.Thanks again.
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November 2023 by Nicole McCormick
We had a great experience with Caliber. Not only did they communicate with us daily, but they also completed the work early. Highly recommend.Services: Painting
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November 2023 by Linda Zarker
Wasn't sure what services to check. My car was scraped from one end to the other on the passenger side and all the panels had to be replaced or at least repaired. It was there for 3 weeks, but they made everything smooth and easy. Joe was a pleasure to meet and made me feel so much more relaxed after being in that accident. He and the others at Caliber did a great job.Services: Painting
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November 2023 by Andrey Zenith
Make sure to take pictures of your car in every way possible before letting them work on it.If they open something and can't put it back how it was, they will tell u that it was like that before and will show you pictures of it after it got damaged/screwed. Make sure to have pictures or u can't argue with them.
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November 2023 by Fannie & Edwin
Great experience! Repairs done in a timely manner. Office staff are great and friendly. Repairs were done great!! Thank you guys!!!!Service: Painting
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September 2023 by Luis Fernando
Excellent attention and very friendly the people attending
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September 2023 by David Cammarata
Caliber did a great job repairing our car. Timely, Hi Quality, and Informative.
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August 2023 by Alyssa Brunstein
I would give 10 stars if that were an option! Being in an accident is so stressful, Caliber Collision made the entire repair process easy and pleasant from start to finish. Edwin called to inform me of the repairs and told me the estimated time that my car would be there. He then followed up during the process with texts to keep me posted on the progress. My car looks great! I highly recommend this location!Services: Steering & suspension repair
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August 2023 by Marcela Sarceno
Everyone there was friendly and helpful from start to finish. I appreciated all the updates on my car and even though it took longer than expected, the communication was there not just with me but with the insurance and rental company to make the experience seamless and less stressful for me.Services: Steering & suspension repair
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July 2023 by Melanie Schulz
Would highly recommend for any repairs. Call Shelby! She is a fantastic associate who will guide you through the process.
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June 2023 by Samuel Lopez
Excellent customer service and attention to detail. Caliber kept me informed and had the parts and repairs done quickly. The car was returned clean and looked better than when I brought it in!
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June 2023 by Rosie Barbiero
Amazing service! Shelby and the other employees are excellent. I know where I will be back if something was to ever happen to my vehicle again. Thank you so much!
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June 2023 by Lou Gatto
Very professional and quality work. Shelby was amazing; handled everything with the insurance company. Great communication, kept me informed all along the way.
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June 2023 by Jessica mc
Nice and friendly staff. Kept me up-to-date on my repairs and when my car would be finished.
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May 2023 by Harit Trehan
Hi Caliber Collision Team,I am very disappointed with the caliber collision repair and services which they are providing to the customer, took more than three month’s time to repair accidental grand Cherokee Jeep and still it’s not fixed properly. I have explained the problem verbally along with test drive of their supervisor of steering problem which make not comfortable to drive vehicle; while drive the car its goes left and right depending on wind or slope of the road even you are holding steering. They accepted and kept the vehicle over the weekend and returned on Monday in same condition (without fixing). Even they recommended over phone to get it checked to some other shop which I never expected response from any of repair center which clearly gives a doubt on their repair or service (s), I was referring to the safety of others and my family while driving this vehicle since it can go in any direction despite of holding steering and paying extra cautious.Also, I was surprised to see where they are giving warranty to customer if faces any problem after they fixed (which they never fix) can get it checked if face any problem since they will recommend you to show some other repair shop as they can’t fix.Caliber collision needs to understand customer (s) are trusting and giving their valuable time along with hard earned money to get their vehicle fixed properly on time however no one has intention to keep coming any repair shop for same problem. Since Nov 2022 vehicle is not fixed also not getting appointment in other repair shop due to busy schedule or shortage of technician.Generally, we get feedback call or email where we can mention if we are facing any problem however here we never received any call or email about repaired car.I will never recommend anyone for Caliber Collision.ThanksHTI have shared requested information after response from Caliber Collision however awaited for month but didn't get any call/ text/ email or voice message. They just acknowledge the review however neither take any action. I will never recommend anyone.
