West Main Automotive is a highly recommended auto repair shop known for its knowledgeable and friendly staff. The team, including Chris, Michelle, and the new mechanic Mike, provides excellent service that feels personal and caring, making customers feel like family. They are transparent about costs, with no hidden charges, and offer reasonable prices compared to dealerships. Many customers appreciate the detailed explanations of their vehicle needs and the options available. The shop is praised for its quick turnaround times, as seen when a customer had a starter issue fixed in under two hours. Additionally, West Main Automotive is willing to help even in urgent situations, as demonstrated by a customer who received immediate assistance with an oil light concern. Overall, West Main Automotive stands out for its professional service and commitment to customer satisfaction.
Excellent service feels like family ,kind hearted not like typical materialistic mechanics out there.Chris and Michelle both are wonderful people reasonable price and always told you truth upfront not hidden charges.
April 2025
Starter shot out on my car, called the dealership and they said 4 days. Called West Main and they said 4 P.M. Michelle was very helpful and they had my car in and out same day. Price was probably 3x lower than the dealership too
February 2025
Excellent and highly qualified auto mechanics. Friendly service and reasonable prices. Stop being ripped off by the dealership and get professional service from West Main.