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June 2024 by Matthew Fraysier
Always welcoming, friendly, and helpful. Not pushy at all with sales. Fast, easy, and affordable repairs. Very knowledgeable. Great parking available on Cornelia Street. Quality inventory for all styles. Always a nice experience. Support local.
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February 2024 by Colton Smith
Cares about his customers, and Harvey is the best!!
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January 2024 by Maria Meyers
Russell was very helpful and easy to talk to. I also loved his dog Harvey, he is very sweet.
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November 2023 by Jenifer D Kromka
Wonderful quick experience adjusting a watch.
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August 2023 by Justin Riley
Needed a battery replacement for my watch. In and out within 10 minutes.
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June 2023 by Charlotte Howard
I cannot recommend this store more highly. Their customer service is beyond exceptional. It's very spacious and calm inside the store, without any high-pressure sales going on. You can browse the displays as you wish, and there's a great selection of jewelry on display---from the very traditional to the more contemporary, plus estate pieces.
Awhile ago I bought a Tissot watch without thinking about what the maintenance on a more expensive watch would cost me over the years. Well, living in Boston, there are plenty of jewelers who charge outlandish sums to replace the batteries and to order you genuine Tissot replacement watch straps. I paid a couple hundred dollars once for a new battery and watch strap. That was the one and only time.
My parents live in Boonton so, on my next visit to them, I stopped by Baumann's and had my battery replaced for something like 6 bucks. I also bought a lovely sterling silver & diamond necklace at a great price. The whole transaction was easy and relaxed.
This past week I came down to visit and needed both the battery and watch strap replaced. Russell is amazing and works incredibly fast. He replaced the battery in no time flat. I said I didn't need a "genuine Tissot" watch strap, so he picked out a normal one with the same leather pattern. My watch was ready the next day and it looks as good as new. The total was something like 27 bucks. Russell was able to make the special cut-outs in the leather to correspond to the Tissot profile, and he attached the metal safety clasp perfectly. He really knows his stuff, and he didn't seem bothered in the least by my going with a much less expensive watch band. Talk about exceptional customer service! He's a gem!
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June 2023 by Melany Line
BEST COOKIES EVER FRR
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June 2023 by Ralph Hornberger
Honest jewels in Boonton and friendly
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May 2023 by Cecilia K.
I went to have 2 watch batteries replaced. Quick and friendly service. I had previously called a few other shops asking for pricing and I got ridiculous pricing. This shop was upfront and gave me pricing on 2 types of watches. They also had a great deal for 5 year warranty on their watch battery.
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April 2023 by Thomas Charette
Highly recommended by another jeweler we visited. Nice selection and variety of quality jewelry. We went for an appraisal and made an unexpected purchase.They have a few locations but we chose Boonton because of their quaint shopping district and its variety of things to do. Plenty of parking within a reasonable distance.
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June 2022 by P G
Always great service!
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May 2022 by Keith Dobbs
I reached out to Walter Bauman Jewelers to see if they could confirm mine and my partner's ring sizes. Even though we were ordering custom bands through someone else, they were more than happy to help us figure out our ring sizes and were able to get us in the same day I reached out. Highly recommend and will return for any future needs related to jewelry.
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January 2022 by Orest Mirchuk
Went in looking for a bracelet for our daughter, and Russell was great. Listening to what we were looking for and then showing us items that matched what we asked for. There were a couple of items that they has at their West Orange store that he said he could have brought over for the next day. We asked if it would be OK if we went direct since we did not want him to miss out on credit for a potential sale and he confirmed it would not be a problem.We were able to take the quick trip to the other location and told them what Russell showed us as being available and were able to complete our purchase.This is the level of customer service that most retail shops no longer have, it was very welcome to get treated like our business is important for them to earn and will be sure to share the pleasant experience with others.Thanks again!
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June 2021 by Maria Elena LaSelva Vogt
We only have one word...ROSS.
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June 2021 by Antonia Rose
I bought my Mom a beautiful gold evil eye bracelet here ! Russel is amazingly nice .I’m so happy with the quality , customer service and care. Will shop here whenever I need jewelry!!
