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August 2024 by Ntsame Isnelle
WORST CAR AGENCY ⚠️⚠️⚠️
I bought my car on April 15 (Chevrolet Malibu) and I only used it a month cuz I have to travel out of the US for 3 months. Now I’m back and my car doesn’t even work anymore. NOBODY USED my car when I was out of state.
I contacted the agency to tryna see what they can do for me cuz I paid more than 4000$ for that car and they refused to help. The guys was talking to me rudely like I was renting the car while I paid cash for my car.
They perfectly knew that the car gonna die soon cuz that car has more than 100k mileage. They already got my money so they don’t care about what’s happening …
I don’t recommend you this agency at all
They just need money that’s it. They don’t care if the car has a problem or whatever.
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August 2024 by Michael Luberto
This is an update to my review from a few months ago. The car that I bought had left me stranded THREE times. Two days after I bought it, head gasket blew. I replaced the entire engine. I really do like the car and I figured a new lower like engine, this thing would run forever. Not even 24 hours later I blew the passenger side strut, went to replace it and guess what? Brake pad hardware just missing or broken.. who needs to stop their car, right? Two mismatched struts! Popped the tire off to change the strut and there was an old bubble in the tire that someone obviously tried to hide by flipping the wheel. I can’t even believe that this place can call themselves a legitimate business! They’re screwing people!! Stay as far away from these scam artists as you can. I ended up paying more for repairs than I did for the car over the course of 8 months. Never never again will I trust these people!!!
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May 2024 by Eevie J
94 miles, almost 2 hours one way later and we left the lot without a vehicle. It takes a lot of energy for me to drive far distance, but my husband and I took the drive because we saw a car that would be great for me to commute to my doctor appointments for a reasonable price.
Knowing that it would take us a little while to get to Bloomingdale Auto Group, we specifically told Mike that we were on our way but are driving from far. He gave us the total for the vehicle with taxes and fees.
Much to our disappointment, we pulled up to Mike selling the same vehicle we drove 2 hours and 94 miles to purchase, right before our eyes. Trying to keep a level head and reason with Mike, we asked him why he sold the vehicle knowing that we were on our way.
His response? “A lot of people say they are coming. We sell it to whoever gets here first.”
Why then should a person call in advance? Why then should anyone send an online inquiry if you are not going to keep to the appointments?
We are beyond disappointed. Not only did he waste our time, we wasted gas, tolls, and for me, energy. I understand this is a business, but don’t waste people’s time if you don’t have any intention of honoring appointments.
Honesty and transparency are key to a successful business. I do not recommend this establishment.
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April 2024 by Jonathan Alvarez
Didn’t even call an they fixed what I needed same day
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December 2023 by Juan Mendoza
They offered me a car and when I arrived they said it was sold. They lie so that when you get there they sell you another old car... I wasted my time, it's a trap to get you to buy another old car.
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November 2023 by Nurys Almaidani
You can't even talk to the receptionist for the warehouse. I was trying to explain to her that I just bought a car there and the same day I took the car that the brakes weren't working. The dealer ordered the car part needed and they told me it arrived. She told me we don't have any appointments you need to wait 2 weeks. I try to explain the situation to her and she hung up on me.
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October 2023 by kristen taddeo
They were so nice and pleasant to deal with and had lots of reasonable priced first cars for my daughter!
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September 2023 by So Fuk
Cars are in bad condition and dealer won’t tell you check engine light is turned off by the dealer the money is none refundable and your stuck with a lemon
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September 2023 by Nicole T
I recently purchased what I would call my dream car. Mike was great in that he came down on the price for me very nice salesmen. I will definitely be coming back to purchase a car for my daughter since she is graduating High School.
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September 2023 by Cristal Santiago
Great service.
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September 2023 by greg ludwig
They have great deals I love them.
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September 2023 by Josh Barnett
I was told someone would meet me at the location to buy a car I came up with money and hand they lie to you I wouldn't trust this dealer for anything
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September 2023 by Mohamed Kassim
I recently purchased what I would call my dream car
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September 2023 by Olga Melehovets
Fantastic service! In and out so quickly! Definitely recommend!!
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August 2023 by Lydia Torres
hi, i’m usually not one to give ratings, especially not low ones at that, but while i was at the shop looking for a car i overheard a man talking so disrespectfully to one of his workers, if i remember correctly his name was mike. Not only was it super unprofessional it was also just disgusting to hear someone talk to another person like that. i felt extremely uncomfortable after that and decided to leave, i will not be coming back to an establishment that treats their workers with no respect.
