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March 2024 by J. Tailleur
Such liers, I was told 15 dollars a piece for installation of a new tire, ended up paying 78 bucks for 2 .. moreover, I was told that they were not able to unscrew the old tires and will need a special mechanic to do it, made me drop the new tires at shop while waiting for almost 1 more week. Worst pep boys location in Jersey!
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March 2024 by BeLinda Pressley
Great service came in late in the day with a window issues and rain was coming. Although I knew the problem and pointed it out. The front person made the call for the part it came within 15 mins and it was put on in less the 10 minutes. A simple fix but a very important one. All this at the end of the day well after 5 when all were ready to go home. I am grateful . Thank you. Pep boys Willingboro NJ
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March 2024 by Sharon Lewis
I visited Pep Boys on Route 130 in Willingboro, NJ last Sunday. The sales associate was very helpful and knowledgeable about my request. He went above and beyond his normal responsibilities to assist me. I am extremely grateful for the service that he provided.
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March 2024 by Corey Schnelzer
Great service. Very friendly and saw the job through to the end.
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February 2024 by Stacey Anderson
I have my oil and filter changed and tires rotated. The service was excellent. I would like to give extra props to the service manager Geronimo. He was extremely pleasant and efficient. I also love the inspiration board behind the desk. kudos to the extended team.
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February 2024 by K B (Free)
Service/work completion was average. Costs, exorbitant. Promotions and sales are great if you can find one that applies or an associate lies and states you don't qualify.*edit-Shop Manager contacted me and addressed the issues. I feel confident that this location is in the right hands. He cares. Corporate, take note. Thanks Eric!
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February 2024 by Gregory Kirkham
The gentlemen at the Pep Boys Edgewater Park location were awesome! Fixed the brakes on my Jeep!!
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February 2024 by Steven Patras
We went to pep boys in Beverly for tires.... had a decent deal on good tires i also opted for the road Hazzard insurance, long story short they scratched and chipped 3 out of 4 of the black wheels from the socket they used also the wheel balancer chipped the paint where the hub is.... just wanted them to repair the wheels... The service manager avoids me at all cost and won't return my calls or emails..... I even showed up unannounced with the car and he walked out into the shop got in his car and had his service writer tell us he was going to lunch! I called corporate they wont even return my calls. Why, as a company, you can't own your mistakes and make things right is beyond me.
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February 2024 by Jennifer Fulton
the only draw back to the service was the part in questioned was not in stock
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February 2024 by Shelly C
If I could give them no stars I would. Never bring your car to this Pep Boys you wait forever and they never fix the problem. I have gone there twice for the same problem and each time the problem wasn’t fixed. They had no problem taking my money each time. I called the place to tell them the problem wasn’t fixed and the person on the phone was very nasty tell me I am the problem. I will never take my car there again. They just rip you off!!!
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February 2024 by Lawrence Adeloye
Their services are extremely great. But, little expensive.
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February 2024 by Majorie Edwards
Thank you pep boys so much !!! Got help from Geronimo and his boys I really appreciate them. If you need help going to pep boys they will take care of you and your car.
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February 2024 by stacy barry
Geronimo in Edgewater park was very pleasant from the initial start. His personality is what customer service is and I would like for his work to be recognized.
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February 2024 by Valerie CIbotti
James was so nice and helpful! I was stranded with a flat and had to wait so he got my vehicle in immediately. They didn't have what I needed in stock but he was still kind and courteous.9l
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February 2024 by Joseph Barcia
The service advisor was terrible. Flirting with a woman who had come in after me and got her car done before me even though we were both in for oil change. I had a 2:00pm appointment and waited in the shop for them to do the oil change. They didn’t check me out until 6:30pm. Terrible customer service. Tried telling me that I had an after market oil drain plug but what they showed me was clearly a brand new toggle bolt. No signs of oil on this supposed after market plug.
