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“The staff here are incredibly friendly and helpful, and they HUSTLE. The store manager has a great attitude and is always willing to get creative and offer options for even some of the most difficult and sensitive shipments. I can't recommend this place enough. I'm never here more than 5 minutes.”
“Ashton B, who is the assistant manager of store 1748 In Morristown, New Jersey, Gave me outstanding customer Support. I am shipping three photo albums of important family photographs has packed with extreme diligence and he was very careful to handle all of my products with great care.
Ashton gave me outstanding service.”
“Absolutely so easy to utilize services at this location. The Amazon return option is so easy, and love that you can do at your own pace. I love the convenience it brings to customers to easily pack their own returns, without the complexities of having to package returns. The UPS location in Dunellen, NJ is very clean, organized and their tech is modern and always working which I very much appreciate. The staff is always willing to help as well when needed. Thank you for running an organized and well-run location.”
“I must be in the Chester UPS Store once a week minimum. They're always nice and very accommodating. I popped in there today to return something straight from the gym. I had no wallet, credit cards, cash - nothing. Normally when I'm returning to sites such as Amazon or one of the Asian sites it's free they cover the cost of returns. This time in particular I had so many small boxes they needed to be contained in one large box, and I really didn't feel like going home and finding a box that would facilitate so many smaller boxes, nor did I have any money on me - fiat or otherwise - to pay for one of their boxes. Now I don't want to get anyone in trouble, and I will absolutely go back and pay for the box that this young gentleman "waved" for me "this time" he could very well have not done this, and again if this gets him into any sort of a bind; I will without question return and pay for whichever receptacle that he "waved" for me. This is how customer service is supposed to work! I believe his name was Matt, or potentially Kevin. Whatever the case may be, he is an asset to the UPS Corporation and more specifically that Chester location. If for any reason this puts his job in jeopardy - which I doubt it will - I will without question hire him. I say all this to say, thank you to that young man for keeping my day convenient, and being a little flexible, which is essential in business. So again, thank you sir, I owe you one!
*Edit* upon further investigation ( I returned to the store today) there is no David or Brian that works there. There is a Kevin or Matthew, I have to assume it was one of these young gentlemen. So, my fear of potential retribution from their boss essentially gives them both plausible deniability. Anyway great store great service! Thank you again my friend, I'm quite certain I'll see you again and we'll get this name thing straightened out.”
8:30AM - 6:30PM
161 Center Grove Rd, Randolph
Mailbox Centers
“Easiest Amazon return ever! First time visit today; Steve was professional, polite and efficient. A pleasure to get an errand done quickly and correctly, just a few minutes from home. Thanks!”
“UPS STORE- Hickory Shopping Center Chatham-I had my mother’s watch repaired there, Gil went above and beyond to get it fixed. I really appreciated it.. Great service and very reasonably priced.”
8:30AM - 6:30PM
16 Mt Bethel Rd, Warren
Mailbox Centers
“My experience was nothing more than exceptional.Good customer service! Representative Kenny is always willing to do his best to assisted you in the fastest possible way. Highly Recommend. Yes of course you might have to wait for a couple min! But prefer when it's my turn that my business be handle by the best. (Kenny).”
“Always helpful. Kind and courteous. Where were looking for a place for returns and found them 4 years ago and never looked anywhere else. We tell everyone we can about their service”
“I've been using the UPS Store in Bedminster for years and I've always been happy with the service. The staff is friendly and helpful, and they always go the extra mile to make sure my orders are processed correctly. Marcelo is the guy to go when you go to ups.I recently had to ship a fragile item, and they took the time to pack it carefully so that it arrived in perfect condition. I would definitely recommend this store to anyone looking for a reliable and professional shipping and mailing service”
“UPDATE 2023: Runs efficiently now! Small but serviceable, and the postal persons are friendly and professional! Thank goodness ; )PREVIOUSLY: Very very slow. Inefficient, not at all friendly nor responsive on a personal level. Too bad! I've been to post offices that are Great! This one is tiny and crabby -the entire atmosphere is Crabby & neighbors have said the same. Unpleasant, too bad!”
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“Excellent service since new management.
Edit: Years later and many, many visits since and they're still operating at a very high level. Extremely generous customer service, efficient and reliable. Still only great things to say about them.”