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November 2023 by mario pcproz
Take all my vehicles here!! Top notch shop and great service!
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August 2023 by Toby Saler
Great service for a great price. Very knowledgeable staff, from Chris the owner to Dawn the receptionist. I highly recomend.
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August 2023 by Bryan _Hectic
I brought my '01 Wrangler in here to hopefully diagnose and repair the suspension and handling/steering issues I was having that my normal mechanic couldn't figure out. This shop was recommended to me by the Jeep community, so I was optimistic.While they were able to diagnose and give me a list of issues they found, they didn't seem to want to or care to repair the issues(one was that my rear track bar mounts were rusted, the guy suggested welding on some new mounts to the frame), when I asked him how much it would cost( I also told him I was aware the Jeep needed some costly work done to it) he then told me he "didn't have time" to address the repair needs for my Jeep.I don't think they're a bad shop(the replaced the repair main seal on my diff and did a good job), but it wasn't any service my basic mechanic around the corner couldnt provide. Wouldn't be so frustrating if I didn't travel 30 minutes out of my way for them to tell me what my mechanic around the corner could. Still have no idea who to go to to repair my jeeps suspension. Back to the drawing board I suppose.
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June 2023 by Melanie L.
I brought my car here to get my breaks repaired. I was quoted for rear breaks and rotors from a previous shop about $200 more than what First Rate charged. First Rate was honest, quick, and gave recommendations on future repairs. Highly recommended!
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April 2023 by Michael and Kristen Cericola
This was by far the greatest auto repair service I ever had! First Rate set a new bar! I had this grinding and scraping sound when I would make left turns that were sharp enough, and it felt like I was driving over an old and hardened snow mound. That was pretty nerve-wracking, so I was bracing myself for some expensive, high end work that needed to be done. However, I was in there for less than an hour, just waiting to hear the extent of repairs needed to be done, when Chris came out and explained what was going on with pictures and videos from his smartphone; it was just a matter of a plastic flap from the fender well that came loose and was hitting the tire when turning left and just needed some easy reattachment. The best part though is that they were so kind and benevolent to not charge me for this! Like, I was even trying to tell Fawn, the receptionist, that I would be happy to pay a diagnostic fee, but they were not at all after my money and just asked that I come back for any future service/repairs. Oh I will be back! This business truly lives up to its name, First Rate! All the other reviews of honest service and reasonable cost are very true! Do yourself a favor and come here when your vehicle needs work! You'll be getting the best work possible and support a business that you would like to see more of in this world. You won't be able to resist leaving a glowing review!Just a know before you go, there is little signage on the road to find this place, so I found that a little difficult at first, but Google was correct in navigating me to where I needed to be, even though the building didn't look like an auto repair place to me at first. Just use your Google Navigation app to get here if it isn't intuitive to find it on your own.Services: Steering & suspension repair
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March 2023 by Bill B.
Very courteous, friendly and happy to help me with a repair in a moments notice. I found my new mechanic and highly recommend them.
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February 2023 by Amgirl G
Very Honest and does great work, I recommend this place to everyone. Thanks Chris for all your hard work and affordable prices.Services: Auto exhaust system repair
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January 2023 by Keith Davis
Totally professional couldn't ask for anything better great work
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October 2022 by Daniela Vizcarra
Chris was honest and up front and gave us a fair price for an electronic issue we were having. Plus he’s super nice. I definitely recommend using him.Services: Auto engine diagnostic
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October 2022 by Irene Barrett
Replaced starter. Very friendly and excellent work.Service: General repairs & maintenance
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June 2022 by Robert Ryczak
Great place to go for any of your automotive troubles. I can always count on chris
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February 2022 by Brian S.
Chris was great! Was able to fix a nightmare repair and diagnosed the issue. Very friendly and clean shop. Saved the faulty parts to show me how they failed, how they were installed improperly and explained thoroughly the issues. Very fair pricing used all OEM parts.
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February 2022 by nick lattiere
I'll let you know after I pick up my truck well I picked up my truck engine light on and after $1100.+ still running bad.
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December 2021 by Carolyn Strater
THIS IS THE PLACE TO TAKE YOUR JEEP. Excellent at identifying the true issue, and then getting it fixed for a very reasonable price. I had taken my Jeep many places but multiple warning lights continued to come on despite costly repairs. First Rate Auto Repair figured it out the first try. It has been months now and my Jeep is running like brand new - such an improvement.
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November 2021 by Wendy Bananas
I've never experienced this astronomical height of transparency. Not only were the (shockingly reasonable) prices clearly explained, but the whole vibe of this establishment is that of people who know, appreciate, and genuinely enjoy auto maintenance.
