First Rate Auto Repair is highly praised for its honest, quick, and affordable service. Customers often mention that the staff, including the owner and receptionist, are knowledgeable, friendly, and willing to help with a variety of repairs. The business is known for exceeding expectations, providing great workmanship at reasonable prices. Many customers appreciate the honesty and transparency, especially when it comes to repairs and future recommendations. The shop is capable of handling a wide range of vehicle issues, including wheel alignments, brake repairs, and suspension work. Even on complex or unusual vehicles, such as lowered cars like a 1992 Mustang, the team is willing to do the work and often completes it in less than an hour with appointments. Customers have noted that the team is very kind and benevolent, sometimes not charging for minor repairs, and always aiming to provide the best service possible. While finding the location may be a little tricky due to little signage, navigation apps help easily guide customers to the shop. Overall, First Rate Auto Repair is regarded as a trustworthy and reliable place for auto repairs, with staff that genuinely care about customer satisfaction. Many customers express their intent to return and highly recommend this business for anyone needing auto work done.
Quality work, personable staff, great communication...
June 2024
First time going to this business and they definitely exceeded my expectations. I was recommended by Mr. Auto tires in the Berlin Mart. They took my car at my appointment time and was in and out in less than 1 hour for wheel alignment. Very pleased with the service and would highly recommend this business
February 2024
Great workmanship and prices. Did my alignment on 1992 Mustang. Most places would not touch because it is lowered. Did it with an appointment and was in and out in last then an hour. Great people and place if you need work done. Highly recommend
