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April 2024 by Kimberly Rampaul-Pino
Extremely POOR customer service at the BerkeleyHeights branch. I sat waiting for 31 minutes before it was acknowledged that I was waiting. I will never do business with this bank. I'd give them ZERO STARS if I could. My family has done business with Chase in its many forms for well over 30 years and never have I seen such disorganized and disconnected behavior.
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February 2024 by David K.
No one ever answers the phone.
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February 2024 by Boguslawa Sitkowski
Recently I visited chase branch in Warren and was very surprised with the caring and effective service I received here. My problem was taken care of in less time than I expected.
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September 2023 by DR. V.
Manager very dismissive. NOT professional. Very poor level of professionalism. Always chit chatting with irrelevant conversation dismissive ignored me when I was in need of help with my account.A change of manager would make a very great branch.Tellers are awesome, know what they're doing.
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April 2023 by Drew O.
Bank officer Edgar took great care of me. Updated some investment accounts and removed unauthorized user. The bank teller was also very friendly. Highly recommend this Chase branch. Their atm gives $100s $20s $5s.
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September 2022 by Kennith Yang
Staff is always extremely friendly and very professional. Always very helpful and I appreciate that they don’t lock you out at 5:00pm on the dot. Love it here
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June 2019 by tlchenvt
The staff are friendly and the building is very well maintained.
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January 2019 by Amy W.
Chase Bank is an exceptional industry leader who cares about the satisfaction of their customers and well-being of their community.
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November 2018 by Dylan Fox
Very Friendly Tellers and staff they even order two dollar bills for me!
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December 2017 by r. plasz
only ballers bank here
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August 2016 by Muscle Powderr
Reliable service!