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September 2024 by Susan Portalatin
Lorna is absolutely wonderful to work with! She is responsive, transparent, extremely helpful and most of all pleasant! Can't say enough about the great customer service there. She helped to make a very difficult experience all that much easier to deal with. Highly recommend. ?
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June 2024 by Gloria Tait
I'm happy with the service I received. I would highly recommend them.
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March 2024 by Rosemary Tedesco
I called and left a detailed message Sunday night as I was having brake problems. My call was returned as soon as they opened. What a lovely conversation and feeling I had that I was valued as a new customer. I thought it may take a few days to get an appointment but they took my car same day. I love it’s a family business. I was called before the work started and was given an honest estimate. I gave the OK and Was impressed with the flexibility on picking up the car. I work late so I was given the option to give my credit card over the phone and pick it up after hours. Very happy with the quality of the brake job. I highly recommend Prospect Automotive for all your car needs. They have gained me and my husband as new customers. A five star experience for sure!
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November 2023 by Michael W
After being hustled by the big box auto store in Bergenfield Midas, I was very reluctant to find any good automotive repair company. After being overcharged at the dealership for my new jeep, I came to prospect automotive. Not only did they have great staff who are kind, friendly but they’re also extremely knowledgeable. I’ve now brought it in twice and still not paid as much as the first servicing I had done at the dealership. I recently Brought my second car to them with the hopes, they can get it running, cause I don’t know what’s wrong with it. So far, I can only say I have had very positive experiences and great outcomes with this business. I would recommend them to anybody who’s dealing with car trouble or looking for a great routine servicer of automobiles.
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September 2023 by Hector Fonacier
I moved here in New Jersey 6 years ago and searching for trusted and reliable automotive repair shop. Finally, I found a very professional, extremely honest and knowledgeable automotive technician/shop owner. If I could afford a Mc Claren car tomorrow I am not worried owning one because I knew I will have a dependable and trusted automotive maintenance and repair shop to go to. Rest assured I will spread the word to all my friends about Prospect Automotive Repair of Bergenfield New Jersey.Service: Air conditioning
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May 2023 by Tricia Lee
Prospect Auto was fabulous to work with. They are kind, professional, timely and knowledgeable. I had a hitch installed on my 2023 mazda and couldn't be happier with the work they did!
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March 2023 by Aster Pheonyx
Everything about this place is amazing! The work they do is great and the people who work there and own it are even better! I 100% recommend bringing your car here for any and all of your needs!Service: General repairs & maintenance
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March 2023 by M C
They were nice and informative. Is nice that there is still nice people doing good work.
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February 2023 by Monica Franklin
Friendly, honest, and reliable people. Thought I needed my brakes changed, they quickly found I only needed the brake oil topped off. They are honest people and won't take advantage of you! Will be back for anything my car needs.
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November 2022 by Sara Gardner
We've been bringing our cars to Jeremy and Lorna for several years. They provide the highest quality service at a more than reasonable price. We wouldn't bring our cars to anyone else. Especially my dad's mustang!!!
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November 2022 by David Hunter
Friendly, helpful, honest
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November 2022 by Gerry Marin
NO BS type of business here. Honest and knowledgeable team here.
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October 2022 by Todd Ledo (Chef of the future)
Took my jeep for an oil change today, a friend recommended this shop and wow was I impressed they were very professional. I had a noise when I accelerated and asked if they can identify the problem the owner knew exactly what it was and guided me as far as my warranty with paperwork to bring to dealership.| now have a awesome mechanic to take care of my truck, as you know it's hard to find a good mechanic!!I will be back with any issue I have in the future..btw they have the biggest gold fish in a tank I've ever seen lol that helped past the time away...Service: General repairs & maintenance
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October 2022 by Todd Ledo
Took my jeep for an oil change today, a friend recommended this shop and wow was I impressed they were very professional. I had a noise when I accelerated and asked if they can identify the problem the owner knew exactly what it was and guided me as far as my warranty with paperwork to bring to dealership.| now have a awesome mechanic to take care of my truck, as you know it's hard to find a good mechanic!!I will be back with any issue I have in the future..btw they have the biggest gold fish in a tank I've ever seen lol that helped past the time away...Service: General repairs & maintenance
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September 2022 by Todd L.
Took my jeep for an oil change today, a friend recommended this shop and wow was I impressed they were very professional. I had a noise when I accelerated and asked if they can identify the problem the owner knew exactly what it was and guided me as far as my warranty with paperwork to bring to dealership.I now have a awesome mechanic to take care of my truck, as you know it's hard to find a good mechanic!! I will be back with any issue I have in the future.. btw they have the biggest gold fish in a tank I've ever seen lol that helped past the time away...
