Valley Bank

Most Recent Comments

• August 2024 by Lavdie Muco
  The bank in Franklin Ave Belleville,NJ has been my bank for 20 years for me and my husband. The staff is nice. I would like to give five stars to the lady, her name is AMINA.She is very acknowledge and professional. She answered all my questions and she was ready to help me out. Thank you.
• August 2023 by Burt Shoobs
  This review is for the Franklin Avenue at Joralemon Street branch in Belleville. Recently, I had one of those emergency financial necessities that required immediate attention. My card wasn't working in their machine, and it was right about closing time. Usually, this means that I have to go through a hassle, and have perhaps to pull teeth in order to get my money. I was very pleasantly surprised to find the staff to be as accommodating as could be. They acted as if it was the beginning of the day, and everyone was friendly and smiling. I got what I needed and was on my way in almost no time.
• December 2022 by Donnel Johnson
  Clean fun
• April 2022 by Luna Parc
  The staff here is always so friendly! Keep it up guys.
• October 2020 by Drew Rowley 973
  Valley Bank is located on Franklin Avenue in Belleville I came here cuz they a have a coin machine and I don’t have to buy coin holders the service is good the vibe is ok I am always happy with Valley Bank there service is always better they any other bank love it
• August 2020 by michael melchionne
  I have been banking at the Aitken branch for many years. They deliver excellent customer service, and I trust them with all my banking needs.
• November 2019 by Judy Cardona
  This is the absolute best branch in all of the Valley locations..... the manager Barbara cannot be beat ...always helps with any concerns and or questions...never rushing you off....she's absolutely the best ...the entire staff here is cooperative , helpful and the most respectful to their clients... bring your money here anytime any day..their open..TY AIKEN BRANCH FOR ALL YOU DO..!!!
• August 2019 by Malone M
  This bank is disgusting. ATM took my card due to my bank locking my account due to me previously being out of the country the day before. I go inside and the workers are claiming they can’t give me my card because I’m not a customer of theirs. They wanted me to call my bank to get a written statement giving them permission to give me MY card back. They claim this was their “policy”. Written statements take 7-10 business days and I have never heard of this in my life. They wouldn’t take the verbal permission so I asked for paperwork on their “policy”. They couldn’t come up with the proof of policy paperwork so all of a sudden they can take the verbal permission over the phone from my bank. THIS BANK IS A JOKE. Business won’t last long at this location mark my words!
• August 2019 by Nicole DellaTerza
  Excellent Location!!! Great Staff!! Good Hours!
• May 2019 by Malone Munoz
  This bank is disgusting. ATM took my card due to my bank locking my account due to me previously being out of the country the day before. I go inside and the workers are claiming they can't give me my card because I'm not a customer of theirs. They wanted me to call my bank to get a written statement giving them permission to give me MY card back. They claim this was their “policy”. Written statements take 7-10 business days and I have never heard of this in my life. They wouldn't take the verbal permission so I asked for paperwork on their “policy”. They couldn't come up with the proof of policy paperwork so all of a sudden they can take the verbal permission over the phone from my bank. THIS BANK IS A JOKE. Business won't last long at this location mark my words!
• May 2019 by YEET ENTERTAINMENT GROUP
  Horrid customer service in the drive-thru lane. As well as absolute stupidity of the d*** tellers not just in the drive-thru but in the actual bank. Would rate 0 stars DO NOT TRUST YOUR MONEY HERE.
• October 2018 by Nicole Panico
  Excellent Location!!! Great Staff!! Good Hours!