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January 2024 by Jerico Delas Armas
I had the pleasure of working with Ryan M. My garage door was really loud and was misaligned. Ryan told me the problems and recommended what I should fix. He noted that my issues were caused by a mix of old and incorrect parts installed. He gave me multiple options and installed the parts professionally and in a timely manner. His work was professional and the difference with my garage door is NIGHT and DAY!!!Once my motor bites the dust, I’ll be sure to contact him again.To management, keep technicians like Ryan employed. He knows what he’s doing and he’s great at it!Thanks again Ryan! I appreciate your work
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December 2023 by Ann Rahmann
Used Precision Overhead Garage Door Service for the first time and was very pleased. Was pleased how they call when they are on their way. Tech couldn't have been more helpful. Will tell all of my friends and family that they are a good company to use.
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December 2023 by Intrepid Viking
My garage door cables snapped late in the day. I called Precision and they sent out my technician Brian the next day. He was friendly and understanding of our situation. He did an excellent job and made quick work of the repair. I recommend him and Precision to anyone in need of garage door repair.
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December 2023 by Patrick Linton
On the day that my garage needed “help”, I was very happy to see Matthew Dewald, pulled up. Being a repeat consumer, he remembered our previous encounter and verbal communication. It was at that time that he reviewed my options for my garage door mechanism. He professionally and with a smile guide me through the process. I know that he had other appointments, but never did I feel he was in a rush to be on his way. I felt like I was the most important person in his presence. Matt you are a fantastic representative of your company. Thanks.
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December 2023 by Michael Hittner
Precision did an outstanding job for us. Scheduling the appointment was very easy. Matthew, the service technician, texted and called prior to his arrival. We discussed the issues and he presented various options to choose from. We discussed pros and cons , made the best decision and Matthew did the work we agreed on. The repair was done correctly the first time and we've not had a problem since. I'd highly recommend Precision Overhead Door and Matthew.
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November 2023 by Jason Poblete
Brian H was a 10/10. Showed up promptly at the very beginning of the scheduled window. He did a thorough review of the opener, doors, tracks, and all parts and provided a few different recommendations based on costs and how long we plan to stay in our current home. He NEVER once tried to push a product or service. No hard sells, just provided a lot of options and good work once I decided. Highly recommend precision door, and ask for Brian H.
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November 2023 by Max Vishnev
I am very happy I went with precision. Michael, the sales rep, was helpful and informative. The garage door was ready soon after I placed my order and Malik and Paul completed the door replacement in a couple of hours. They were polite and professional.
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November 2023 by Matthew Wylie
Logged onto their scheduling system in the morning and by the same afternoon they were on-site fixing the garage door (springs, cables, rollers). I liked how the repair person (Brian) provided three options for the service so I could pick what I wanted (bronze, Silver, Gold type thing). Initial price quote was higher than I was expecting, but they were willing to offer a discount which helped. Brian was very professional and a clear communicator on what the situation was and what my options were. The whole thing was fixed in under an hour which was impressive. Would use this company again.
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November 2023 by CB Gachot
The technician David was very professional and polite. He explained everything thoroughly and did a great job. He replaced our torsion springs and was finished within an hour. I would highly recommend David and this company.
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November 2023 by rich giarrusso
Same day service, Brian did a fantastic job everything took less than 1.5 hrs. He showed up did an assessment gave me a few options, Once I selected the path forward he was done in forty five minutes.The door works great and is quiet as ever, better than new. Would not hesitate in using them again!
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November 2023 by Brandon Decarlo
So I had some issues with a (fairly new but noisy) garage door motor along with some wear and tear issues which also added to the noise and our concerns for the structural integrity of the entire system so we called Precision who had a crew come by (next Day) …Brian H & Chris A arrived and not only did they provide a proper diagnosis of what needed to be addressed, he provided advice based on the “pain points” that I had shared with him, rather than providing just a potential bandaid (option), and sure enough they were correct. The system runs smoother and probably about 40 to 60dbs less than it was before. Both of these guys deserve promotions. Thanks, PrecisionBDC
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November 2023 by RailFan
Matt D. was extremely professional and very personable. He was also able to assess the condition of our door and determine that we could retain part of the door and replace the rest which saved us some money! Talk about service! He was also right on time and did all of the inspections in a timely manner. Would definitely use Precision again.
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October 2023 by Chris Marchese
Precision Door - Damien ( sales) and Tim ( installer) were absolutely fantastic from start to finish! Highly recommended. My house finally has the proper curb appeal after 8 years of 50 year old doors! Thanks again team.
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October 2023 by Heather Story
Matt Dewald from Precision Bedminster came out to my home today and he was amazing. He was so kind, helpful and he explained things really well. He worked fast and left my garage super clean as he was very careful not to leave any bolts or screws on the floor. He replaced two units and he set them up to my phone and he even programmed my car for me. Ahead of arriving he called to let me know his ETA and I also got a text message from Precision with his picture and bio so that I knew who was going to be arriving. This was a very nice special touch to their customer service that I appreciated. I absolutely recommend Precision Overhead Garage Door Service!
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September 2023 by Adrian Marin
Matt Dewald was very helpful and informative. I never felt pressured, he answered all questions regarding our garage door and even answered questions regarding future purchase of a new garage door. He gave insightful information, showed me pictures of their garage doors and even texted me pictures when he got back to the showroom. I am definitely going back to them to replace our garage doors. I am extremely happy and comfortable with their service. I would recommend to anyone who are looking for either new sales or repairs of their garage doors
