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March 2024 by Layla Choffo
my sister and my mother originally went in to have a consultation about getting my sister’s highlights done. it was expensive, so my mother decided to do my sister’s highlights herself (they look great btw). then my sister goes back to the salon to get her hair trimmed, and the “stylist” doing her hair decides to TALK CRAP our own MOTHER about her highlights and how she “f’ed up” my sister’s hair and how that she shouldve saved up money to get them done by the salon. she also told my sister that “whoever cut your hair last cut it uneven” well guess what babe. it was YOU who cut it last! interesting isn’t it. these business owners really have some audacity these days. especially after my sister STILL GAVE THEM A TIP even though they TALKED about my mother and her hair. super disgusting and unprofessional, DONNA.
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March 2024 by Paige Choffo
i had stopped by here a week ago to get a price check on highlights but they were too expensive, so i had my mom try at-home cap highlighting on my hair a week ago, i will admit though it isn’t exactly what i asked for, she did a very good job, as she’s been dying her own hair for years. i came here to get a haircut today not even an hour ago and was helped by donna, almost as soon as i sat down she started questioning the color of my hair and the way it felt, she asked if i put color in it so i told her what my mom did and donna replied with “well if you wanted highlights you should’ve saved your money and came back” and proceeded to tell me my hair was cut unevenly, which would be their fault considering i came here for the first time a little over a year ago to get a haircut. donna then proceeded to ask if my mother does her own hair, i said “yes for years” and she laughed in my face, then proceeded to tell my mother that she ruined my hair with the way she did it and that she should’ve waited to take me somewhere to get it done, and donna also tried to lie and tell my mother that she didn’t tell me to save my money for professional highlights. will not be coming here anymore.
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March 2024 by Andrew Butera
Donna was great ! We brought our 8 month old to get a trim, being this was his second haircut he wasn’t to pleasant in the chair ?. Donna was so patient with him and did an excellent job and made us so comfortable. I got my hair cut aswell and she did amazing on my hair also . We will be back ! Thank you Donna !
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September 2022 by Lisa Arace
Never even made it into salon girl was so nasty on phone .
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August 2022 by Lois Osborn
Love the way Donna cuts my hair
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June 2022 by Suzanne
Stay away from Creative Changes salon in Beachwood. I went in for a cut and color. Not only did they charge me $135.00 and totally messed up my hair, but when I went back for them to fix their mistake, the owner charged me another $65.00. Never again! The fix up for their mistake should have been a courtesy! Ugggghhhhh
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June 2022 by katherine oakley
Donna did my hair she is a nice lady. I don't recommend this salon. Honestly i feel bad for writing a bad review but I've been upset for a couple days now. she botched my hair so bad. All I asked for was a clean up and a trim. She asked if I would like some layers in my hair I said a little bit but not too much. She gave me tons of botched layers all through my hair. All the way up to my ear around my hole head! And they're not even nice. I had hair all the way down to the middle of my back. They're so bad that I'm not even able to get them fixed until they grow out because they're so thick and short. Donna didnt gave me a chance to look at my hair, she randomly just started curling my hair once she was done cutting it giving me a tip on how to curl my hair and Ask if I wore my hair up a lot. I Didnt even ask her to curl my hair, i never curl it! I feel she did this to cover up her mess up. I should have seen the signs. I'm shocked that she even charged me.Service: Haircut
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May 2022 by Katie O.
Donna did my hair she is a nice lady. I don't recommend this salon. Honestly i feel bad for writing a bad review but I've been upset for a couple days now. she botched my hair so bad. All I asked for was a clean up and a trim. She asked if I would like some layers in my hair I said a little bit but not too much. She gave me tons of botched layers all through my hair. All the way up to my ear around my hole head! And they're not even nice. I had hair all the way down to the middle of my back. They're so bad that I'm not even able to get them fixed until they grow out because they're so thick and short. Donna didnt gave me a chance to look at my hair, she randomly just started curling my hair once she was done cutting it giving me a tip on how to curl my hair and Ask if I wore my hair up a lot. I Didnt even ask her to curl my hair, i never curl it! I feel she did this to cover up her mess up. I should have seen the signs. I'm shocked that she even charged me.
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February 2022 by Elly VZ
Donna cut my hair in a very complimentary style and gave me styling tips. She worked around my problem areas so that it looks lovely. Would definitely recommend! Thank you Creative Changes!
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September 2021 by Kimberly Nardone
Very friendly. They make you feel comfortable. They also listen and work with you on whatever style, cut or color needed.
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January 2021 by Marianne Mendler
Five Star
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October 2020 by Lauren Seegert
My 16 year old daughter just returned home from what should have been a trim of her length and curtain bangs. She came home in tears after having her hair cut by Dawn. My daughter showed Dawn a clear picture of what she wanted and it was completely in line with her hair texture and length. Instead of curtain bangs, Dawn chopped a mess that is way too short and straight across. Curtain bangs are not a straight across cut. I don’t understand how a professional with a clear photo to view could do this. It will take months to grow out. Instead of a 2 inch trim she probably cut 3-4 inches. I have never written a review before, ever, for anything. I feel strongly enough to write this negative review and we will never be back.
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July 2020 by Joann
Staff is wonderful and very pleasant. The one hairdresser named Dawn took care of my Moms hair for many years and did such a phenomenal job. What makes Mom happy makes me happy
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February 2020 by Joann Brower
Staff is wonderful and very pleasant. The one hairdresser named Dawn took care of my Moms hair for many years and did such a phenomenal job. What makes Mom happy makes me happy
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September 2019 by Shell C
I have not had my hair cut here. I have tried to make an appointment several times. There seems to never be any openings available.
