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August 2024 by Shannon Nilsen
I ordered 3/8 shore gravel in the summer of 2023 and had two separate loads delivered without problem.
Yesterday (July 9) I ordered another 2 tons to be delivered. The delivery was within an hour. I have the receipt stating 3/8 shore gravel.
My husband came home and realized they delivered 5/8.
Today (July 10) we went into the office and talked to this man (says he is not the owner). We explained to him their mistake. No big deal. He tells us he took us over to the rock pile yesterday to confirm. He did not. (This is where the gaslighting starts). I told him to come out to where they have it labeled in the front to show him exactly why he is wrong. First, he didn’t want to look at it bc he knew he was wrong. Then he put the bag of 5/8 in with the 3/8 and told us this is a perfect match.
The first picture is a bag of what they delivered us last year, which blends perfectly into their 3/8 display. The bottom bag is what was delivered yesterday which blends flawlessly into the 5/8 display.
He did not offer to remedy the situation whatsoever and told us to leave. Even though the delivery guy was sitting there doing nothing, it all could have been fixed within an hour, AND I was going to order an extra ton because we will need more as there is no way they gave us two tons in the first place.
I would not recommend dealing with this business. Record the entire purchase if you do.
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May 2024 by Jason Kangas
Ordered 3/4" Delaware river rock. Great price! Delivered when we asked.
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May 2024 by Thomas Maione
If you want garden statues this is the best place around. The selection is huge ! Plus it has everything else you need for landscaping
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December 2023 by Walter Szpila
Always accommodating. Good prices for good products.
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November 2023 by Chris Nelson
Went above and beyond local competition
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September 2023 by Brian B
I’ve ordered from them twice. Both times they were extremely professional and helpful. I recommend to anyone who needs supplies such as top soil, mulch, etc
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April 2023 by Lisa Mazzuca
This place is aces. I live locally and swing by to pick up natural mulch, river rocks and soil in the back of my truck whenever I need it. Dustin is super careful when he loads the product so that my vehicle doesn't get damaged and he doesn't over load me. He even moves it out of my view so I can see out the back on my way home. I recently had them deliver 7 yards of natural mulch to the house so I didn't have to keep going back and forth. The guys are great, friendly and happy to help. I will always recommend them. Thanks C&G
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September 2022 by Doreen Mitchell
Better quality than the General Home Depot/Lowes .
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June 2022 by Dina Cheney
You don't always get what you pay for!!We were in need of 3/4 in river bed stone. We went to C&G landscape route 9 in Bayville with a sample of stone and it was ordered based on its size and sample provided.Upon delivery I asked the driver if this was 3/4 in riverbed stone and he said yes. I then realized that what was delivered was in fact half the size of what was ordered. I called them but received a voicemail and left message.The next morning I placed a call again to them to report receiving the wrong stone and asked for some kind of resolution. I spoke to a woman named Joy who was condescending and arrogate and said "you received what was ordered!" She then said you should have brought in a sample which of course we did just to avoid this issue. She had no response to that.As you can see from the photos below this is not even close to what we ordered. As a solution she suggested I order 1inch rock and mix it together and they would give me a discount. Why would I spend more money on a company who made a error in delivery and won't accept responsibility for their mistake?For these reasons I would never recommend using this landscaping company for anything. It is the worst customer service experience I have ever had with any home improvement project.
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June 2022 by Gail McCarthy
What a great experience. So knowledgeable and so helpful. Great customer service. Definitely make this your first stop for your landscaping needs.⭐⭐⭐⭐⭐
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June 2022 by Dina Cheney
You don't always get what you pay for!! We were in need of 3/4 in river bed stone. We went to C&G landscape route 9 in Bayville with a sample of stone and it was ordered based on its size and sample provided. Upon delivery I asked the driver if this was 3/4 in river bed stone and he said yes. I then realized that what was delivered was in fact half the size of what was ordered. I called them but received a voicemail and left message. The next morning I placed a call again to them to report receiving the wrong stone and asked for some kind of resolution. I spoke to a woman named Joy who was condescending and arrogate and said "you received what was ordered!" She then said you should have brought in a sample, which of course I told her we did just to avoid this issue. She had no response to that. As you can see from the photos below this is not even close to what we ordered. As a solution she suggested I order 1inch rock and mix it together and they would give me a discount. Why would I spend more money on a company who made an error in delivery and won't accept responsibility for their mistake? For these reasons I would never recommend using this landscaping company for anything. It is the worst customer support experience I have ever had with any home improvement project. The lack of customer service does not even warrant one star!
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May 2022 by James P
Ordered a truck load of topsoil. Was told it was screened. Found many smaller rocks which I picked out. This large rock is just unacceptable.
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November 2021 by Renee Carlson Capasso
CG did a great job installing pavers on the sides of my driveway! They came with a big crew and got it done in a few hours. Owner was on site to make sure it was laid out correctly and made sure we were satisfied at the end. I highly recommend them!
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November 2021 by Shelley Silkowski
I liked the selection of statues.
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October 2021 by Robert Pummill
They had items not available anywhere else.
