The United States Postal Service location at 570 Broadway offers walk-in passport services. Experiences with this service vary. Some customers report extremely easy and fast processes, with clerks described as really fast, helpful, extremely helpful, professional, fast, efficient, nice, and friendly. Several recommend this post office for passports, noting completion in 30 minutes or less. One customer was totally satisfied, receiving a passport very fast even with regular service. However, other reviews mention significant frustrations. These include canceled appointments without notice, leading to wasted trips. A common complaint is very long lines, with only one queue for everything and often only one window open, resulting in waits of around half an hour. The photo facility is noted as unreliable, with recommendations to bring completed applications and photos to make the process easier. Despite the mixed feedback on logistics, the staff's professionalism is consistently highlighted as a positive aspect of the experience.
This post office consistently outperforms any other I’ve ever been to, in the worst possible service and incredibly long waiting times! It never fails! Come prepared to stand anywhere from 1/2hr to 45 min easily on line.
July 2025
This post office is suck staff call out no update an the one clerk have attitude problem
June 2025
Exceptionally horrible service. Always long lines, short staffed and most of the time i have got parking tickets because the meter haa run out. You need to plan to be here at least for an hour to get something done.
