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August 2024 by Henryk Hnatow
Very good job, Thank you so much?????
Well done. My car looks like new. Thank you again.
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May 2024 by Eric Zarokostas
Another great job by Russels. Always going the extra mile. Thankful to have such a shop local to Bayonne. Russel was very hands on and Sonia at reception was awesome. Thanks Russels!
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May 2024 by Jose R Lainez
First time at the shop. Brought my car to fix my rear bumper all done through insurance on a Monday and my car was ready Thursday. Like it never happened. Great speedy service, great customer service. Additionally, they cleaned my vehicle which was unexpected. Really recommend this place. Keep up the good work.
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April 2024 by Emily Simon
Found them through my insurance. fixed my car very fast and it looks great. All of the staff were very friendly and informative.
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April 2024 by Dvine Lovin
Sonia saved me a trip. I was able to leave the rental with them after picking up my car. She walked me through the entire process along with the owner. They were extremely pleasant to work with. I had to show the before and after photos of the work done. I am pleased and ecstatic. My jaw dropped and I couldn't stop smiling. She damn near looks new. ? ?They did real good!!! The real test is how she drive. I'll come back if any issues.
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March 2024 by MARIA VAZQUEZ
If you are looking for an autobody shop, look no further! I STRONGLY recommend Russell's Auto Body to any potential customers! Customer service & vehicle repair was OUTSANDING! My vehicle was vandalized and they made what was an extremely stressful situation for me as smooth and manageable as possible. They were very communicative and extremely helpful! My vehicle looks AMAZING! Just like new; even BETTER than new! I was in awe with how great my car looks. High quality work & it was done much quicker than what I had anticipated. I would like to give a special thank you to Sonia, Russ, Frank, & Scott for all of their help and hard work! I greatly appreciate you guys, truly! THANK YOU! GO CHECK THEM OUT FOR ALL OF YOUR AUTO-BODY NEEDS!
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March 2024 by Lisa Bermudez
GREAT SERVICES!!! WITH GREAT CUSTOMER SERVICES!! THEY DO ABSOLUTELY GREAT WORK HAD MY TRUCK FIXED BY THEM AND IT WAS GREAT DID'NT EVEN LOOK LIKE IT WAS IN ACCIDENT. THANK YOU RUSSELLS AUTO REPAIR SHOP FOR YOUR GREAT WORK!!
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March 2024 by Nurse Julie
They are heartless and cruel. My niece is in a wheelchair and I called to ask if they paint wheelchairs. Unkind girl answering the phone rudely said “we don’t do that”. How do you hear a child is in a wheelchair and not offer more assistance and direct me to which autobody shop would help? You need to check yourself hope you enjoy this karma. FYI every other auto body shop I called atleast tried to help me.
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February 2024 by Bam Wham
These guys went above and beyond! This was my first time doing business at Russell’s. I skidded on some ice and damaged the front, side and back of my 2015 Kia Optima pretty bad. They were recommended by my insurance and I’m glad I listened. I just picked up my car today and it looks brand new. Everyone I dealt with was nice as well. Great service and customer service!
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January 2024 by Christy V
I’m leaving a 1 star review based off customer service and not work performed. We’ve tried getting an estimate for repairs 3 times and weren’t successful. Today (12/26) was our 3rd visit only to arrive at the office and the rep was on the phone with her mom and was bothered because we obviously disturbed her call. She never ended her call, just placed the phone down. She provided incomplete directions on how we can have an estimate completed told us we needed to email but never provided the email address. Reps like this should not be in customer facing roles if they don’t want to interact with customers. Sadly, we weren’t privy to get the work that we read others rave about!
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January 2024 by Feroze Khan
Fixed both bumpers . Perfection. Clean my entire car . Work done so fast . I would get all my body work done with Russel in the future.
Great work and thanks to everyone in that shop.
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January 2024 by Gina Palmiero
Professional, communicative, friendly, and hardworking. A clean and welcoming shop with a knowledgeable team who go above and beyond, from start to finish. Wonderful experience and I highly recommend!
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November 2023 by Nicole Rivera
I can’t say enough great things about the service I received from this auto body shop. It was timely, the work was done perfectly and the customer service was excellent. They even washed my car and made it look new. I highly recommend this shop.
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September 2023 by Laura Marsella
Great service!
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May 2023 by Jairo Reyes
Amazing work guys. Best body shop I’ve ever been to. You guys are the best. Thank you so much for the amazing work and attention to detail.
