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October 2024 by Jo
Great job fast, efficient, and friendly!
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October 2024 by maricanna colabaro
Exceptional Professional Service, Jessica was very kind, caring and understanding. I highly recommend Mark’s Advanced Towing A+++++ service
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October 2024 by Ronnie Garrander
These people wear great I would recommend them to anyone .I use to have a service station and I dealt with towing service they can't compare to Advance Towing. Thank you for a great job. You are the best !!!
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September 2024 by Joseph
Moved a classic car for me. Reasonable price, arrived on time, driver was professional and courteous, did not exceed the speed limit during transit and was very careful with my auto. Absolutely no complaints. Thank you for your service.
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September 2024 by Taisha Forde
I had a frustrating experience with this company. I reached out for help with a simple documentation issue to unsuspend my license, as I have travel plans in a week. The communication involved a lot of back-and-forth, and ultimately, my call was disconnected while I was still trying to get assistance. I wouldn't advise anyone to use their services. The woman that was supposedly suppose to help me goes by the name of JESSICA.
One thing you’ll always here from them is that the manager has a so call family emergency..
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August 2024 by John Moss
Thank you, Gary! A late night tow with expertise and a fine touch. You're a lifesaver!
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August 2024 by Wilson Pietri
There was a misunderstanding.....(Insurance Co did not p/u car when they were supposed to).extra charge was storage.....
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August 2024 by Alana Haidi
Don’t use this towing company, they are deceivers and liars. After being in a head on collision accident my car was forced to be towed through this company as per police, when I asked for a quote on tow prices the person towing my car to the designated lot they couldnt give me an estimate which is odd for someone who tows cars for this company probably multiple days a week, then when I asked how much it would be to get it sent to my own mechanic and not a tow yard he told me $425. After stabilizing myself in the ER after a head on collision I decided to retrieve my car from the location I was told on the phone.
To begin with the woman who does customer service calls speaks to you like your a complete idiot, “forgets” to tell you the place only takes money order, check or cash and whatever other outdated form of payment, no CREDIT CARDS, we’re in 2024 in my opinion that should have been the FIRST thing disclosed to a person who you know is on their way to pick up their car, upon being told this at my arrival i then had to run to 3 different ATMs that didn’t work and finally found a bank atm. Thanks a lot front desk lady, and the price to retrieve my car was $400. My car was picked up at 7am and retrieved by 2pm same day, completely overpriced.
Besides the horrible customer treatment, overpriced costs let me add that my car was placed in a lot where the location wasn’t disclosed to me, as if I’m not allowed to know where my car, my property is all because I needed help in a severe accident. This is the disgusting treatment I received after being in an emergency situation where I could have lost my life. Go with another tow company that treats you like a human and not another baited money trap.
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May 2024 by Shahana Thompson
The tow truck was at my house in 15 mins ..very quick and efficient...will definitely refer to others that need a tow
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April 2024 by Sierra Somer
The lady at the front was super disrespectful. I was very nice and willing to pay and do what ever was needed. The lady was insisting I wasn’t the owner of my car and was being very short and not helpful. I finally called the police and they had to tell her I in fact am the owner of the vehicle. She might have been told the wrong information but they need someone willing to help people it’s called customer service. She could have called the department to check or tell me I could instead got worked up and yelled at me as I walked away. Just for the record I just moved here and am only 21 and also never had my car towed before. Then they don’t accept card so I Uber all over town trying to find an atm. I finally drove with a worker to the yard and my insurance was expired 3 weeks she continues to scold me on the phone that she informed me I needed updates paper to leave with my car. I understood that but wasn’t aware it just expired. I asked if the worker would wait and I could get my insurance to send that right over. She told him to bring me back because he had another job. I came back and got the paper sent over and the same worker stayed in his car taking a nap he had no other job.
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March 2024 by Kevin Hennings
Very to the point, owner is a thief, over charges an is the city tow contractor,,Can do no wrong,a political backed scam
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February 2024 by Mohamed Kheir
Terrible people definition of scammers, the ad on google states that they’re open 24 hours which isn’t true. They’re open 24 hours to scam people but not help. If zero stars was an option this place would receive that from me. The sad truth is this means nothing and they will continue their tyranny
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February 2024 by Javier Castillo
Good service
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January 2024 by GAREN ASATRYAN
Excellent service! MARK is an excellent leader and manager.
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January 2024 by John Dudley
Fast and friendly service. You can't beat that!!
