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November 2023 by Alyssa Dougherty
one of the most congested planets, do not recommend, very tiny for small crowd lol
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October 2023 by mellissa d
Been a member for a few months... was never shown around, given a card - had to ask for one - in fact, the girl behind the desk at the time told me I didn't need one, and am rarely greeted. Walked in again (no greeting), but instead was practically chased down by a male staff member for not scanning my card and told, "You have to scan your card every time you come in. I need to take your picture." OK, but... why wasn't that done until now? Sorry your staff sucks, but don't take it out on your members. Very awkward & uncomfortable visit.
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October 2023 by Isaac Crum
Great facility, staff, and location. Keep up the great work. Let’s get back to 24/7 as well.
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September 2023 by J Meistrell
Tiffany from planet fitness Barnegat, New Jersey, today 20 minutes before closing, demonstrate amazing customer service, thoughtfulness, and decisive decision-making with a smile. I had a very tough day, physically with asthma, arthritis, and more. Tiffany quickly overcame some technical difficulties and got the hydro chair working. The entire team and management is worth every penny of the monthly fee. Thank you my back feels better. John
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July 2023 by Coll H
I joined planet fitness a few years back and went to a location I loved in egg harbor. But I started a new job and decided to try this location because it was new at the time. I was disappointed. Staff wasn’t friendly and it was dirty. Flash forward to today, I have been going to this location for a month now. They really turned things around. The front desk staff greets you, they are friendly. The machines seem cleaner and I’ve seen them cleaning the equipment a couple times when I went there. The bathrooms are clean too, which a i big plus. Glad they improved, I enjoy coming here! Way better than Retro!
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July 2023 by Tiombe Bryant Serrano
Took a huge step deciding to do something about how I feel about myself today and started going back to the gym after 3 years of not going, I walked in, I was greeted kindly with a smile, showed around and made to feel very comfortable. Gym had a decent amount of members working out around 7pm but it wasn't overbearing or intimidating like I thought it would, its truly a judgement free zone & I'm hoping to come on a regular basis! Great first time experience! Thank you!
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July 2023 by Cathryn Powell
The atmosphere was inviting. The facility was well kept and clean. The staff were friendly and professional.
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June 2023 by M S (Liz)
First I'd like to say most of the staff is great. The manager im not so crazy about she doesnt smile and walks around and doesnt say anything to anyone. I see her in the locker room she will not say hello or how was your workout, nothing. She should be all over any opportunity to promote any services and obtain feedback. She stands at desk mostly and flirts with guys. Not sure if they are her husband or bf, don't care about the relation. But i do care about my personal time. Sure, we all have a moment we pull ourselves away from work whether its a break or a quick 5 mins to gather ourselves. Even if its a customer there are boundaries to be set. Set it to 30 mins tops? Maybe spend that time being more productive like finding out why the maintenance for the machines is taking so long. Its been MONTHS. While almost all the stair steppers were out of order and like 3 treadmills. It gets super busy at certain hours and waking up earlier to go just isn't what I want to do.
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June 2023 by Savannah Monserate
Friendly staff and help management, equipment is in enough spacious areas and such a clean environment...as someone who is starting a new fitness journey...the gym environment is non judgemental/clean and everyone working out is there to get in and out...wish people would still Sanitize after using equipment but to each its own.
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May 2023 by Ty Euston
Dusty, dirty and very small. Machines are alway broken and out of order for very long periods of time. Unfortunately it’s the only gym in there area.
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May 2023 by Bob Bellacosa
Nice spacious facility …. Clean and well maintained. Nice, helpful staff. The “no judgement zone” mantra serves to make all feel welcome.
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April 2023 by Alyssa C.
Sarah the "manager" and Carly were extremely unhelpful, they were not friendly and not knowledgeable.
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March 2023 by Richard Moriarty
I really love planet fitness as a whole, but I can no longer tolerate this location. It is too small to accommodate the volume of people that go here. My work schedule prevents me from coming early in the morning and later on at night. I'll be looking for a bigger location now. Again, nothing against the staff or gym as a whole.
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March 2023 by Jayne
When I come to the gym, I am greeted by staff members who have now become friends… a really great place to get healthy. Thank You!
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March 2023 by Linda
Unprofessional staff... some employees wear hats and continuously use their personal cell phones, not acknowledging your presence. Lots of fooling around and shouting across the gym...
