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July 2023 by Danielle Tarantino
Best pharmacy in the area! Highly recommend. I have previously had issues at several pharmacies around here due to multiple allergies and different health conditions where my concerns have been dismissed and I have been given meds I can’t take. That doesn’t happen here! The pharmacist here is knowledgeable, kind, thorough and actually listens. The staff here is also always extremely pleasant and nice. I’ve never had a bad experience here with anyone. I previously used to dread going to the pharmacy because it seemed like I always had an issue or was perceived as a burden but everyone here is so kind and I never have a problem getting my meds quickly. The app is also awesome and a huge plus; it makes keeping track of and refilling prescriptions so much easier. Thank you everyone here for being great! :)
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July 2023 by Coleen Markey
I was informed by the pharmacist who owns the pharmacy that he would no longer fill one of my medications because he was not making money on it. I have since discontinued using this pharmacy for other prescriptions and no longer shop in their gift shop. You have lost a customer
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July 2023 by BIlly J.
Incredibly rude lady on the phone. Wish I got her name because I would have no problem shouting it out. Spoke over me many times from the beginning of the phone call and then had the audacity to tell me that I can't talk over her. Actually ended up hanging up on me early when I was nothing but nice to her as well. Very disappointed with this pharmacy.
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June 2023 by Secretly Swallowtails
I have been using Bayshore as my local pharmacy for 30+ yrs . I have 2 serious illnesses that come with regular complications requiring a number of different medications at a given time. I use 3 different pharmacies and doctors for monthly specialty meds. Out of all 4 pharmacies unfortunately Bayshore has dropped to last for me. Over the past year there have been problems including: receiving other patients medications, a patient's Medicare/Medicaid insurance coverage information including DOB, address,med list, and ID numbers mixed in with my medication print out form. I immediately brought that paperwork back to them and I seemed more alarmed then they did. I had been given the wrong milligrams at times and most recently had a doctor listed on my medication that I had never heard of.....twice. upon noticing my bottle I called Bayshore to question this. I initially was told it was an error and they apologized. I said "ok" I know mistakes happen.. but the next month it happened again! I was informed that that doctor was "in the same practice " as mine. However little did they know that my doctor has a single office practice and the doctor that was listed on my bottle was a dentist with a seperate office. I decided to have my prescribing Dr. call Bayshore directly. while in her office she explained that this medication is controlled and should raise an alarm giving a DEA # of a dr. I have never seen. .. to which she was told it was a computer error due to their new system. I am told "we will call when your meds are ready"... they never do anymore . Most recent was a filling issue for a medication that I have also been on for years. I called Bayshore and was told that my medication would be ready the following day. I arrive to p/u and was told it can't be filled as the dr. sent it into a different pharmacy initially. I said yes I am aware which was why they called Bayshore directly when their error was caught. I asked to s/w the pharmacist which I didn't recognize as he was in plain clothes. Didn't introduce himself as I asked for his name to which he replied Andrew. I asked why I wasn't I told the night before why no one there notified me of this when I called and was told it would be ready today? He said, because it must not have been filled online yet. This makes ZERO sense. He offered NO help as to what I needed to do and to fix this issue other than call your mailorder. I always was given guidance in the past if there were issues questions etc. Sadly those days are gone. . So I call my insurance while there to which the particular med did go through on JUNE 2nd as a mailorder . Today is the 7th. Luckily my dr. called in an emergency fill to hold me over until the mail-order arrives. I have let a lot slide over the past year but when you start to always anticipate some sort of debacle it becomes a "one more thing" problem that shouldn't have to be worried about. Wish it is was the pharmacy it used to be. It is unfortunate.
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June 2023 by Joe Freitas
ANDY , Your professional assistance yesterday is deeply appreciated beyond any words I could write. Thanx Again !!
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April 2023 by Jennamarie C
I've been going to this wonderful pharmacy that sells a lot of #local merch that makes this establishment more than a pharmacy. There is a gentleman who works in the pharmacy dept who is younger and an absolute massacre to the overall kindness and integrity of the staff that goes above and beyond to assist. His tone is demeaning and the time that he wastes for customers results in loss of productivity with the back and forth he pushes onto others. It's so sad to have to write this as the originals are so kind and I do appreciate their integrity.
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March 2023 by Jenna C.
I've been going to this wonderful pharmacy that sells a lot of #local merch that makes this establishment more than a pharmacy. There is a gentleman who works in the pharmacy dept who is younger and an absolute massacre to the the overall kindness and integrity of the staff that goes above and beyond to assist. His tone is demeaning and the time that he wastes for customers results in loss of productivity with the back and forth he pushes onto others. It's so sad to have to write this as the originals are so kind and I do appreciate their integrity.
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August 2022 by Bernadette G.
Why did I not find this sooner! It's an old fashionedPharmacy that really cares. They follow up on your prescription, have free delivery and even send thank you messages for using them. HIGHLY recommend! Staff is friendly and competent too!
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July 2022 by Katherine Wiedemann
I wish there was an option to give 100 stars.In 2019, I switched to Bayshore from CVS after years of feeling like just a number. Getting my medications refilled was always an ordeal, and I encountered less than friendly people more than once.Since moving to Bayshore, I have had four separate medication emergencies that required intensive personal assistance and immediate action. In all four situations, either Rich or Ellen were there right away to help me, and each issue was resolved that day.I truly cannot express in words how grateful I am to have a pharmacy that so clearly cares about me and my medical issues. Rich’s gentle, compassionate demeanor paired with his professionalism and ability to get things done is incredibly rare in a pharmacist, and he has saved the day for me many times. The pharmacy clerks and retail clerks are always upbeat, helpful and a pleasure to do business with.My pharmacy experience on its own is worth 100 stars, but as an added bonus, the store itself is a one-stop shop. It’s my go-to for birthday gifts and cute, local knick-knacks. On TOP of everything else, they offer a rewards program that’s actually rewarding! $10 in store credit for every $100 spent, and you can even use the credit on prescriptions.There just aren’t enough positive adjectives in the dictionary to express how much easier Bayshore Pharmacy has made my life, and how lucky I feel to live less than a mile away.Thank you, Rich and team, for being there.
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April 2022 by Bobby MCCready
Very friendly place. The staff is excellent. Always smiling. Never a problem.
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March 2022 by Ray Ray Ray
Great pharmacy with excellent customer service! It’s also great f
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February 2022 by Ukrainian Mongolian Great Protector
No one answers the phone here,so I wanted to make them my personal pharmacy,but I'm not quite certain if they accept Elixir Medicare Part D / ABD Medicaid or not, don't know cause no one called me back! Hopefully,somebody does soon!
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September 2021 by Dallin Applebaum
Pharmacy & staff offer an incredibly pleasant experience. Very fast, warm and informative. I'll never go back to CVS or Walgreens.
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August 2021 by Derrick Hoefsloot
Family owned pharmacy with extremely helpful, knowledgable, and friendly pharmacist who gives excellent advice. On numerous occasions he has come from behind the counter to help me find what I need. The staff is great too! Nice gift shop and they sell balloons.
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June 2021 by Family Z
Committed customer since I moved to AH a decade ago. Reliable, courteous, and an important part of keeping my family healthy.
